ISP blocks access to router configuration

[kangy_]

Hi there!

So my ISP somehow (and for some stupid reason!) prevents me from accessing my router configuration page, but only when the coax cable is plugged in. If I unplug it and do a power cycle, I can access and change whatever settings I want to. Bothersome as it may be, I've always been able to customize the router's settings this way.

Lately, though, I've been wanting to know how to set up automatic router reboot times because the connection usually needs periodic reboots, but the router has no native option to do this. The only plausible way I've found is by using a Telnet script, which needs to access the router with username and password. But of course, the ISP coax cable won't let it access unless it's unplugged.

The option of buying a timer switch for the power plug is out of the table. I would really like to know if there is any workaround or solution for this ridiculous restriction imposed by my ISP. Asking them to lift it expecting them to actually do it would work in a Disney movie, not in the real world.

Thank you in advance

 

[bill001g]

Most times the devices the ISP does this with have VoIP ports in them. They need to load a special config to give those priority. If you were allowed to mess with that you could give your entire connection this priority. Then again other ISP do it just because your average user is almost too dumb to check if the power plug is in the wall and they don't want them changing stuff they have no clue about.

Maybe best to buy your own modem/router. Or convert theirs to modem only which seldom has any issues and put your own router behind it.

 

[kangy_]

I already have a router, but I can't use it for this because of the way I have routed my connection around my house. I can buy another router, but will I be able to do what you say (coverting it to modem only)? And will it be worth it?

 

[bill001g]

I would hope so. You should not have to reboot a router. Mine runs for months without reset since it is on a UPS. Maybe ask the ISP to load the latest firmware if it is getting hung.

A modem is really simple so it will have much less chance to have any software problem.

If you have other reasons to change the config then putting your own router in front will give you that option.