Question Issues after adding 8GB RAM to laptop ?

[subhammukh]

I own an Acer Aspire 5 with 8GB Ram. I had taken it to a microcenter to get the ram upgraded. The original onboard ram was from SK Hynix, 3200MHz. The new ram stick is from Gskill.
Initially after the upgrade and boot, the file explorer was glitching out and refreshing, so a restart helped fix that. Then, later that day I noticed valorant made my laptop crash and then restart which has never happened before.
This change was made last week. Since yesterday, sometimes I am getting Bsod with system error: memory_management error.
I ran CPU-Z to check the timings on both the RAM. It is not happening continuously, but sometimes.
https://pasteboard.co/RSdPuSb8Hgst.jpg

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https://pasteboard.co/1mpxE6x774jM.jpg

Please help me fix this issue.

 

[Lafong]

I can't see your image...........but

Did you ADD an 8 gb stick to the original 8 gb stick?

OR

Did you remove the 8 gb stick and replace it with a single 16 gb stick?

 

[zinkles]

I own an Acer Aspire 5 with 8GB Ram. I had taken it to a microcenter to get the ram upgraded. The original onboard ram was from SK Hynix, 3200MHz. The new ram stick is from Gskill.
Initially after the upgrade and boot, the file explorer was glitching out and refreshing, so a restart helped fix that. Then, later that day I noticed valorant made my laptop crash and then restart which has never happened before.
This change was made last week. Since yesterday, sometimes I am getting Bsod with system error: memory_management error.
I ran CPU-Z to check the timings on both the RAM. It is not happening continuously, but sometimes.
https://pasteboard.co/RSdPuSb8Hgst.jpg

Pasteboard - Uploaded Image

Simple and lightning fast image sharing. Upload clipboard images with Copy & Paste and image files with Drag & Drop

pasteboard.co

https://pasteboard.co/1mpxE6x774jM.jpg

Please help me fix this issue.

posting the pic to imgur.com will help. i cant see the image either.

 

[Lutfij]

Thread cleaned off non-sense. Next time, folks do not respond to troublemakers. Instead report it.

 

[subhammukh]

Thread cleaned off non-sense. Next time, folks do not respond to troublemakers. Instead report it.

Damn, looking for help is troublemaking?

 

[subhammukh]

posting the pic to imgur.com will help. i cant see the image either.

https://imgur.com/a/9dy4jy7

View: https://imgur.com/gallery/9dy4jy7

 

[Lutfij]

Damn, looking for help is troublemaking?

I think you've misunderstood what was being said. I removed comments that weren't of any assistance to the thread in general. That isn't how you respond to a moderator either.

Now, if you will, please continue with sticking to one thread and you should receive constructive feedback from the community.

 

[subhammukh]

I think you've misunderstood what was being said. I removed comments that weren't of any assistance to the thread in general. That isn't how you respond to a moderator either.

Now, if you will, please continue with sticking to one thread and you should receive constructive feedback from the community.

Apologies for misunderstanding.

 

[subhammukh]

I can't see your image...........but

Did you ADD an 8 gb stick to the original 8 gb stick?

OR

Did you remove the 8 gb stick and replace it with a single 16 gb stick?

I added another new 8gb stick to the second slot. For a total of 16gb, old + new.

 

[zinkles]

So, you have mixed the RAM from 2 different manufacturers?

RAM comes in kits which are tested to work together, but mixing kits will sometimes work, but sometimes wont. In your case, it didn't.

When upgrading, you should consider buying RAM together for minimal issues like this. Reusing the old RAM + new RAM is a no-go.

 

[subhammukh]

So, you have mixed the RAM from 2 different manufacturers?
This doesn't always work out.

RAM comes in kits which are tested to work together, but mixing kits will sometimes work, but sometimes wont.

It seems like that. Is it because the timings are a bit off that is creating the issue? And is there any way to make the timings match?
I was not aware of timings and I thought just going for a 3200MHz stick would be enough. Also short on funds so do not want to discard the new stick altogether 🙁

 

[zinkles]

It seems like that. Is it because the timings are a bit off that is creating the issue? And is there any way to make the timings match?
I was not aware of timings and I thought just going for a 3200MHz stick would be enough. Also short on funds so do not want to discard the new stick altogether 🙁

Different timing sticks work sometimes, and sometimes, no. I could mix the same RAM as you did with the exact same laptop and get away with it, but another person might not. Linus did a video about mixing RAM and showed just this.

Timings are not the only thing that affect RAM compatibility, even if everything is the same, it still might not work for you. Purchasing a identical kit of RAM should avoid these issues.

You'll have to find some way to return/trade your RAM for an identical 2x8GB kit. 🙁

 

[4745454b]

If you had a shop add the ram, I'd send it back to the shop. Tell them the stick they added isn't working correctly because now you have memory errors, shot downs, etc. They should have adjusted the timings when they added the stick. I'm assuming you paid them to do that, have them fix it.