Feedback wouldn't exist if it doesn't have any value.
Yes, it would, because it does have value. It is valuable to the seller and the site because it can be manipulated to make products seem better and have a higher approval rating than what they actually do. Ebay and Amazon literally do this with every single product, every single day, all day long. Look at ANY review listings at the bottom of any Ebay or Amazon page and I will show you for any of them that have more than 20 or 30 reviews, that many of them are not even FOR that product. They might be for a similar, prior revision of that product, or a newer revision of that product, or some other product sold by the same company that is however an entirely different product or in some cases not even related to that product at all in any common sense way.
Just one example would be a product I looked at recently on both Ebay and Amazon, which on both sites included reviews saying that the product has VESA mounting, which is completely does not. The reviews were for a similar but completely different sub-model made by the same company, making the review ratings worthless to anybody other than the seller or site because they want EVERY product to look good whether it is worthy or not because THAT is how they make money off people who do not know enough to look for specific reviews amongst the chaffe on those sites that have been left by knowledgeable people who take the time to state the actual product model number they are leaving feedback on and then do so in a manner that clearly shows they are knowledgeable about the product they are reviewing rather than simply stump heads who are glad the thing showed up at all or was white. Yay, it's white. Five stars. Idiots.
It isn't "brand snobbishness". The fact that the company didn't put any money into their website shows that they are trying to increase profit margins every so slightly, which is the same reason why I said the lack of anodization was not a good sign. Doesn't mean that it is a bad company necessarily, it just definitely isn't an indication of a good one. And while they may perhaps be a good company, they are selling a crap product, as mentioned above many times.
I respect your opinion but don't agree. I'm a seller in a different industry but you could say my own website isn't fancy. The truth is 99% of sales come from marketplaces today and you get almost no ROI on fancy sites because google has killed SEO.
In my case I list products on eBay and .Bonanza. and my listing system just happens to indirectly list on a crappy website offered by Bonanza.. Considering the website has almost no traffic I really don't care.
It exists to say i'm in business and the real sales come from marketplaces. Does that mean my products are bad? Nope.
And as I mentioned, I do business with other companies in the same boat who have great products.
So it is brand snobbishness, from my point of view.
Brand snobbishness has nothing, literally, to do with it. It's a matter of professionlism. You are a small beans seller of whatever it is you sell. If you were a large retailer or high volume seller you wouldn't even BE here having this conversation, so what you do has exactly nothing to do with an actual company selling power supplies OUGHT to do, if they HAD any sort of professionalism at all. Even my own small business ventures have FAR superior websites to some of these companies like the one we are talking about. Any company not legitimate enough to be able to offer a professional appearance of itself online, is a company that is either garbage or doesn't generally sell to the public and instead is a supplier of other manufacturers or brands from behind the scenes. Those types can be forgiven. A branded retailer, like EVGA, Seasonic, Corsair, etc., or even some of the PSU shaped object sellers like Raidmax, Aerocool, Apevia, Sparkle, Ultra, Enermax and others, at least have a perception of some kind of sense of professionalism if you visit their websites.
And those are pretty much exclusively all purveyors of camel piss. So to be below them in terms of what your company looks like online, even before any actual product comparisons can be done, shows no interest at all in creating or establishing trust from the buyer and that should really be all you need to know to not give a company any of your business. Not even if their products WERE otherwise good, which in this case, they are not.