[SOLVED] Keeps getting blue screen

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J

JCIMS

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Dec 31, 2014
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Colif said:
what are specs of the PC?

It could be caused by out of date drivers (common)

I can't read dumps but I will send them to a friend who can.

Buzzing noise can be caused by drivers bugging out after a crash
Click to expand...

Intel Core i5 4430 @ 3.00GHz
8.00GB Dual-Channel DDR3
GTX 1060 3GB
MSI B85M-E45
223GB SanDisk SSD PLUS 240GB
465GB Western Digital WDC WD5000LPLX-08ZNTT0
 
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gardenman

gardenman

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Jun 16, 2016
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Hi, I ran the dump files through the debugger and got the following information: https://carangoidarm.htmlpasta.com/
File information:122319-36437-01.dmp (Dec 22 2019 - 16:12:20)
Bugcheck:KMODE_EXCEPTION_NOT_HANDLED (1E)
Driver warnings:*** WARNING: Unable to verify timestamp for rtwlanu.sys
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 1 Hour(s), 19 Min(s), and 54 Sec(s)

File information:122219-60656-01.dmp (Dec 21 2019 - 13:49:00)
Bugcheck:KMODE_EXCEPTION_NOT_HANDLED (1E)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 5 Hour(s), 21 Min(s), and 54 Sec(s)

File information:122219-50250-01.dmp (Dec 22 2019 - 09:39:40)
Bugcheck:UNEXPECTED_KERNEL_MODE_TRAP (7F)
Probably caused by:memory_corruption (Process: nvcontainer.exe)
Uptime:0 Day(s), 6 Hour(s), 28 Min(s), and 34 Sec(s)

File information:122219-43687-01.dmp (Dec 22 2019 - 02:29:26)
Bugcheck:DRIVER_IRQL_NOT_LESS_OR_EQUAL (D1)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 0 Hour(s), 45 Min(s), and 17 Sec(s)

File information:122119-48421-01.dmp (Dec 21 2019 - 08:26:09)
Bugcheck:DRIVER_IRQL_NOT_LESS_OR_EQUAL (D1)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 4 Hour(s), 08 Min(s), and 08 Sec(s)
Comment: The overclocking driver "XtuAcpiDriver.sys" was found on your system. (Intel Extreme Tuning Utility)

BIOS info was not included in the 1st dump file. This can sometimes mean an outdated BIOS is being used.

This information can be used by others to help you. I can't help you with this. Someone else will post with more information. Please wait for additional answers. Good luck.
 
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Colif

Colif

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Jun 12, 2015
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Well, it appears the latest is likely to be driver you have - http://en.comfast.com.cn/index.php?m=content&c=index&a=show&catid=30&id=348 - or at least, from makers of hardware anyway

Realtek LAN Drivers used to be a simple matter of go to Realtek site and download them but its not that easy now.

This should be latest driver based on realtek chip inside the card - https://www.realtek.com/en/component/zoo/category/rtl8812bu-software which is interesting indeed given the driver on yours is 2019, and this is 2018...

its likely they are same drivers, comfast have likely relabeled the same drivers and changed dates.

It doesn't really help.

How long has it been happening? How old is card? I can see its still on sale but that doesn't mean a lot, people still try to sell Win 7 cards.
 
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J

JCIMS

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Dec 31, 2014
23
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10,515
Colif said:
Well, it appears the latest is likely to be driver you have - http://en.comfast.com.cn/index.php?m=content&c=index&a=show&catid=30&id=348 - or at least, from makers of hardware anyway

Realtek LAN Drivers used to be a simple matter of go to Realtek site and download them but its not that easy now.

This should be latest driver based on realtek chip inside the card - https://www.realtek.com/en/component/zoo/category/rtl8812bu-software which is interesting indeed given the driver on yours is 2019, and this is 2018...

its likely they are same drivers, comfast have likely relabeled the same drivers and changed dates.

It doesn't really help.

How long has it been happening? How old is card? I can see its still on sale but that doesn't mean a lot, people still try to sell Win 7 cards.
Click to expand...

I forgot to mention the blue screen started happening like 4 days ago when the blue screen happen the first time it was a lot worse, I couldn't even boot up my computer after it shut down. Then it turns out one of my ram was causing the blue screen after removing the faulty ram I still get blue screen but it's not that bad as the first time. Maybe I still have another faulty ram?


The wireless is quite new, I bought it last month.

This is where I download the wireless driver from: https://www.drvhub.net/devices/network/realtek/8812bu-wireless-lan-802-11ac-usb-nic not sure if it's legit.
 
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Colif

Colif

Win 11 Master
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JCIMS said:
I forgot to mention the blue screen started happening like 4 days ago when the blue screen happen the first time it was a lot worse, I couldn't even boot up my computer after it shut down. Then it turns out one of my ram was causing the blue screen after removing the faulty ram I still get blue screen but it's not that bad as the first time. Maybe I still have another faulty ram?


The wireless is quite new, I bought it last month.

This is where I download the wireless driver from: https://www.drvhub.net/devices/network/realtek/8812bu-wireless-lan-802-11ac-usb-nic not sure if it's legit.
Click to expand...


It could be the ram - Try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors.

not sure, normally if its ram the driver it blames will be different each time, not same one 3 times. Worth a check though.

not sure about that source, as I said, I try not to avoid sites like that but it might be okay.

had you installed anything 4 days ago? have a look in reliability history and see if it mentions installing anything that day or just before... it should have any windows drivers in the bottom section if there are any.
 
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J

JCIMS

Honorable
Dec 31, 2014
23
1
10,515
Colif said:
It could be the ram - Try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors.

not sure, normally if its ram the driver it blames will be different each time, not same one 3 times. Worth a check though.

not sure about that source, as I said, I try not to avoid sites like that but it might be okay.

had you installed anything 4 days ago? have a look in reliability history and see if it mentions installing anything that day or just before... it should have any windows drivers in the bottom section if there are any.
Click to expand...

The only thing I installed is the wireless card driver, I have even reset my computer but it still didn't fix the BSOD.

I will try running the memtest86 again, will let you know if there's any error.
 
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J

JCIMS

Honorable
Dec 31, 2014
23
1
10,515
Colif said:
So card worked fine until you updated the driver? why did you update it?

reset likely used same drivers again. Have you tried uninstalling the driver and then running windows update to let windows find a driver for card?
Click to expand...

I updated it because the old driver keeps disconnecting/reconnecting every few seconds. Yes, I have tried uninstalling the driver on device manager and let windows find a driver card, it doesn't fix the BSOD.
 
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Colif

Colif

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well, i could guess removing the WIFI card from USB should stop BSOD but it doesn't really help if you use wifi

Try updating the chipset driver on motherboard, yours is dated Oct 3 2017, latest on MSI motherboard site is 27 June 2018, it might help - https://www.msi.com/Motherboard/support/B85M-E45#down-driver&Win10 64

USB drivers are built into windows so can't update those. Chipset drivers might help.
Do you have bios version 10.9?
 
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J

JCIMS

Honorable
Dec 31, 2014
23
1
10,515
Colif said:
well, i could guess removing the WIFI card from USB should stop BSOD but it doesn't really help if you use wifi

Try updating the chipset driver on motherboard, yours is dated Oct 3 2017, latest on MSI motherboard site is 27 June 2018, it might help - https://www.msi.com/Motherboard/support/B85M-E45#down-driver&Win10 64

USB drivers are built into windows so can't update those. Chipset drivers might help.
Do you have bios version 10.9?
Click to expand...

Yes, I have bios 10.9, I have already updated my chipset after I created this thread. I have tried going back and use my old USB wireless card, it still causes BSOD.
 
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J

JCIMS

Honorable
Dec 31, 2014
23
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I currently have 10GB rams and my 2GB ram has a different brand name then the other 2x 4GB. Maybe that's the issue? I will try removing the 2GB ram and see if it work.
 
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