Four days ago while playing the game Genshin Impact, my old gaming pc crashed. The display turned into a solid color, sound loop, system freeze, no bsod, which forced me to manually power off the unit. I checked reliability history and it just says there that system wasn't shutdown properly, temps were normal while gaming. Event viewer showed Kernel power 41. Now whenever I play Genshin on fullscreen 1440p the problem reoccurs around 10 mins into the game. But when I play it on windowed 1080p it doesn't crash the system. It has also crashed once while playing Valorant on fullscreen 1440p as well, I was able to play valorant all night when I put in on windowed mode too. Here's what I've done to troubleshoot; reassembled the pc, changed to my old mobo(b85), ran ram tests, updated bios and chipsets, changed surge protectors, turned off fast boot, ddu'd gpu drivers, reformatted windows, reinstalled games. I also was able to run Heaven Benchmark on 1440p high for 2 hours without problems which was weird but as soon I tried to play genshin it froze 10 mins into the game. My pc was built around 2016 and I know it's old but I want to single out the source of this problem. My suspects are the psu or gpu. I'm about to buy a new psu this week and see if it fixes the problem. Side note: valorant which was in an hdd crashed once and genshin in an ssd crashes around 10 mins into the game,s o I ruled out a drive problem. Never oc'd the cpu temps were normal during crashes. No bsod dump files.
PCPartPicker Part List
CPU: Intel Core i7-4790K 4 GHz Quad-Core Processor
Motherboard: ASRock Z97 Extreme4 ATX LGA1150 Motherboard
Memory: Corsair Vengeance 16 GB (2 x 8 GB) DDR3-1600 CL9 Memory ($86.99 @ Amazon)
Video Card: Gigabyte GeForce GTX 980 Ti 6 GB Video Card
Power Supply: SeaSonic M12II 650 W 80+ Bronze Certified Semi-modular ATX Power Supply
Total: $86.99
Prices include shipping, taxes, and discounts when available
Generated by PCPartPicker 2021-08-24 10:47 EDT-0400
PCPartPicker Part List
CPU: Intel Core i7-4790K 4 GHz Quad-Core Processor
Motherboard: ASRock Z97 Extreme4 ATX LGA1150 Motherboard
Memory: Corsair Vengeance 16 GB (2 x 8 GB) DDR3-1600 CL9 Memory ($86.99 @ Amazon)
Video Card: Gigabyte GeForce GTX 980 Ti 6 GB Video Card
Power Supply: SeaSonic M12II 650 W 80+ Bronze Certified Semi-modular ATX Power Supply
Total: $86.99
Prices include shipping, taxes, and discounts when available
Generated by PCPartPicker 2021-08-24 10:47 EDT-0400