Kernel-Power 41 error (computer froze)

derik72090

Reputable
Aug 9, 2015
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Unsure what happened. My custom built desktop just froze while watching a video on YouTube (note NOT while gaming). I should note that the screen never went black nor did the computer try to restart. I had to force power off. I had an issue with my CPU a month ago when I overclocked it and fried it, but since I replaced that, it had been fine. Another Kernel-Power 41 error shows as happening 2 days ago, but I wasn't on my computer when it happened.

http://pcpartpicker.com/b/FqJV3C [link to my PC specs] also, it is NOT overclocked currently.

Here are the details of the error from Event Viewer:

- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 3

Level 1

Task 63

Opcode 0

Keywords 0x8000400000000002

- TimeCreated

[ SystemTime] 2016-03-19T01:10:13.033829700Z

EventRecordID 8111

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer Derik

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0

I'm not panicking, but I'll admit I'm pretty concerned. Not sure what to do (and I haven't tried anything) so would like to get some tips on solving this issue, assuming it happens again. 🙁 Thanks in advance.
 
Solution
A desktop freeze can happen from pretty much any component failure or a problem on your OS. Try and run memtest86 for 10 passes and see if any errors come up. In the mean time, are you sure you're on the latest BIOS as well as your chipset and remaining device drivers? May also want to look into and disable automatic device driver update feature.

Uninstall your anti virus and see if the issue is persistent and run malwarebytes for any stowaways. I'd also suggest you locate your .dmp files, upload them(files larger than 256KB) on a file hosting site and link back here for us to study them. On a last note, how are you connected to the internet?
A desktop freeze can happen from pretty much any component failure or a problem on your OS. Try and run memtest86 for 10 passes and see if any errors come up. In the mean time, are you sure you're on the latest BIOS as well as your chipset and remaining device drivers? May also want to look into and disable automatic device driver update feature.

Uninstall your anti virus and see if the issue is persistent and run malwarebytes for any stowaways. I'd also suggest you locate your .dmp files, upload them(files larger than 256KB) on a file hosting site and link back here for us to study them. On a last note, how are you connected to the internet?
 
Solution