- Aug 8, 2025
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My question is, can anyone help me?
I am about to give the full run down of everything so please stay with me and give me any advice please because I am desperate for a fix. About a month ago, my pc started to get the kernel power error and I could never figure out the issue. I updated my drivers, I uninstalled windows, I deleted a bunch of apps, ran too many stress tests to count and with no prevail I found no solution. I bought this PC from Xidax.com. I don't quite know how to share my specs or where exactly to find them on my pc but I have a very high end pc. Motherboard is the X-6 ROG Crosshair X870E Hero and my graphics card is the Nvidia RTX 5090 with 16 TB of storage to go with it. I went all out because I wanted this to be my last pc to buy for a really long time. Anyways I sent my pc back to Xidax and they said they found no issues but updated my drivers and BIOS while it was there. But it confused me because I already did that before I sent it to them. But I got my PC back and it worked great. No issues, no crashes or anything. Until the beginning of this week, it started to crash again. Same error as before and I ran through all the steps I previously did with no luck. Forgive me if I am not giving a more detailed description of my issue, I am just very tired of this issue. I spent too much money on this and kinda heartbroken I have to deal with this.
I did look up a ton of threads and posts like, changing my power options, redownloading BIOS, redownloading windows again, updating drivers or reinstalling drivers but I am truly at a lost.
Minidump Files
I've inserted a file here of the minidump file if anyone can please help me.
I am about to give the full run down of everything so please stay with me and give me any advice please because I am desperate for a fix. About a month ago, my pc started to get the kernel power error and I could never figure out the issue. I updated my drivers, I uninstalled windows, I deleted a bunch of apps, ran too many stress tests to count and with no prevail I found no solution. I bought this PC from Xidax.com. I don't quite know how to share my specs or where exactly to find them on my pc but I have a very high end pc. Motherboard is the X-6 ROG Crosshair X870E Hero and my graphics card is the Nvidia RTX 5090 with 16 TB of storage to go with it. I went all out because I wanted this to be my last pc to buy for a really long time. Anyways I sent my pc back to Xidax and they said they found no issues but updated my drivers and BIOS while it was there. But it confused me because I already did that before I sent it to them. But I got my PC back and it worked great. No issues, no crashes or anything. Until the beginning of this week, it started to crash again. Same error as before and I ran through all the steps I previously did with no luck. Forgive me if I am not giving a more detailed description of my issue, I am just very tired of this issue. I spent too much money on this and kinda heartbroken I have to deal with this.
I did look up a ton of threads and posts like, changing my power options, redownloading BIOS, redownloading windows again, updating drivers or reinstalling drivers but I am truly at a lost.
Minidump Files
I've inserted a file here of the minidump file if anyone can please help me.
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