kernel power 41 while under load

[AlvarP]

Hi,
I just build my brother a pc and it works fine if i play none demanding games like my summer car but if i try to run some demanding games like gta iv it runs for a while and then i get bluescreen and error code 'kernel power 41'.

Parts:
Gpu: Gtx 1050 ti msi gaming x 4gb
Cpu: I5 7400
Mobo: Gigabyte H270 HD3
PSU: be quet! system power 8 500w (80+)
Ram: Hyper X DDR4 4gb x 2
HDD: WD 1tb blue

So to my under standing 'kernel power 41' just means that the computer restarted incorrectly and isn't too useful when diagnosing.

Things i've tried:
Cheking cpu and gpu temps
Running 3dmark stress test
Teasted ram with mdsched.exe (windownses ram tester)
Updating most drivers avalible from gigabytes website (still open for driver update suggestions)
Turning gpu power limit to 70% with after burner
Turning onboard audio off from bios
Turning fast start up off

The last 2 probably sound weird but someone said somewhere that those coud help

So does that only leave the possibility of faulty psu? Or is there still some possible softwere issues? And i won't be able to test this with a psu that is proven to work as my own computer is 100km away.

Also the part were cold on arrival as it's winter here and the post car apereantly wasn't too warm so could that have damaged my psu or other components?

Sorry if my english wasn't the best i'm not a native speaker and also thanks in advance

 

[Colif]

event code 41 just means windows restarted and it doesn't know why. It doesn't point at PSU at all beyond fact PC is restarting

Can you download and run who crashed - it will give us a glimpse of the errors you getting and might help us solve them

Copy/paste summary in here and I see what I can do

lets see if we can find out what bsod is caused by

 

[AlvarP]

event code 41 just means windows restarted and it doesn't know why. It doesn't point at PSU at all beyond fact PC is restarting

Can you download and run who crashed - it will give us a glimpse of the errors you getting and might help us solve them

Copy/paste summary in here and I see what I can do

lets see if we can find out what bsod is caused by

Thanks i'll that that but it will be a while (about 2 hours) have access to the computer again

Also I got this coud be because the cases (nzxt s340) 2 fans are connected to the same power cable as the hdd.
So coud it be that as those fans start running at higher voltage during gaming the hdd doesn't get enough power?

 

[Colif]

event code 41 just means windows restarted and it doesn't know why. It doesn't point at PSU at all beyond fact PC is restarting

Can you download and run who crashed - it will give us a glimpse of the errors you getting and might help us solve them

Copy/paste summary in here and I see what I can do

lets see if we can find out what bsod is caused by

Thanks i'll that that but it will be a while (around I hour) have access to the computer again

Also I got this coud be because the cases (nzxt s340) 2 fans are connected to the same power cable as the hdd.
So coud it be that as those fans start running at higher voltage during gaming the hdd doesn't get enough power?

it could be the cables but it depends if you get actual dumps or not. If PC is crashing and having enough time to create a dump then i would be skeptical of it being the cables. If it were power it wouldn't have time to create a dump file.. We shall see

No rush, I am not going anywhere

 

[AlvarP]

event code 41 just means windows restarted and it doesn't know why. It doesn't point at PSU at all beyond fact PC is restarting

Can you download and run who crashed - it will give us a glimpse of the errors you getting and might help us solve them

Copy/paste summary in here and I see what I can do

lets see if we can find out what bsod is caused by

So i ran whocrashed and got this:

crash dump file: C:\Windows\Minidump\022817-9171-01.dmp
This was probably caused by the following module: dxgmms2.sys (dxgmms2+0x1FBA)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF800E3AF1FBA, 0xFFFFD000617E0C00, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\dxgmms2.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics MMS
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time

So i guess i have to update my DirectX and it should help?

 

[Colif]

most directX errors actually caused by GPU drivers. Try this: http://www.tomshardware.com/faq/id-2767677/clean-graphics-driver-install-windows.html

 

[helpstar]

Which bios version is currently on the motherboard?

Bent CPU socket pins?

run intel processor diagnostic tool

post the link of your 3dmark bench (click on compare result online after the benchmark)

run furmark stress test, temperature after 10min?
run coretemp plus prime95 version 26.6. How hot is the CPU after 10minutes?

Windows was installed with this hardware? Which Windows is it? Windows 7?

boot memtest86+ installed on an USB flash drive
http://www.memtest.org/#downiso

use ddu uninstaller, delete all graphics drivers
install latest driver from nvidia.com

 

[AlvarP]

Thanks now it seems to work after i uninstalled graphics card drivers and reinstalled them, and there was also about 4 hours worth of windows updates so that probably had something to do with it.
But once again thanks for your help.