Question Keyboard and mouse not working

Mar 22, 2025
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HI, guys. So i built the pc with the specs as written below. as i press the the button it booted first, but the keyboard or mouse was not working (hdmi and dp were working initially). i tried;
1. using usb 2.0 ports
2. CMOS reset
3. switching everything
But still no luck. Plz help. it is my first build and i am not an expert.
luckily, i used one of my friends motherboard(msi a620m-e) to check other components they are fine but the a620m-e doesnt have a 5v d connector for the aio cooler.
i would really look forward to any suggesstions. thanks
CPU: AMD Ryzen 5 7600X 4.7 GHz 6-Core Processor
CPU Cooler: Deepcool LE720 85.85 CFM Liquid CPU Cooler
Motherboard: Asus A620M-AYW WIFI Micro ATX AM5 Motherboard
Memory: Kingston FURY Beast 32 GB (2 x 16 GB) DDR5-6000 CL30 Memory
Storage: Kingston NV2 1 TB M.2-2280 PCIe 4.0 X4 NVME Solid State Drive
Video Card: Asus DUAL OC Radeon RX 7800 XT 16 GB Video Card
Case: NZXT H9 Elite ATX Mid Tower Case
Power Supply: Corsair HX1000 Platinum 1000 W 80+ Platinum Certified Fully Modular ATX Power Supply
 
HI, guys. So i built the pc with the specs as written below. as i press the the button it booted first, but the keyboard or mouse was not working (hdmi and dp were working initially). i tried;
1. using usb 2.0 ports
2. CMOS reset
3. switching everything
But still no luck. Plz help. it is my first build and i am not an expert.
luckily, i used one of my friends motherboard(msi a620m-e) to check other components they are fine but the a620m-e doesnt have a 5v d connector for the aio cooler.
i would really look forward to any suggesstions. thanks
CPU: AMD Ryzen 5 7600X 4.7 GHz 6-Core Processor
CPU Cooler: Deepcool LE720 85.85 CFM Liquid CPU Cooler
Motherboard: Asus A620M-AYW WIFI Micro ATX AM5 Motherboard
Memory: Kingston FURY Beast 32 GB (2 x 16 GB) DDR5-6000 CL30 Memory
Storage: Kingston NV2 1 TB M.2-2280 PCIe 4.0 X4 NVME Solid State Drive
Video Card: Asus DUAL OC Radeon RX 7800 XT 16 GB Video Card
Case: NZXT H9 Elite ATX Mid Tower Case
Power Supply: Corsair HX1000 Platinum 1000 W 80+ Platinum Certified Fully Modular ATX Power Supply
Cooler works at12vDC, 5v could be only for ARGB lights and can be run without them but MB has 3 x Addressable Gen 2 headers which are 5v and you can use for lights. In the manual item 11.
Are your KB and mouse wired ?
Take GPU out and try connecting directly to MB, that CPU gas IGPU.
BIOS as far as CPU is concerned is surely compatible with 7600x as it's first of 7000 series and all with 600 series chipset, AM5 motherboards are compatible with it.
Ram can also cause no display, re-seat it and try only one stick if you don't get picture using IGPU only. Reset CMOS between any changes.
 
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