Question keyboard stopped working after upgrading the RAM

[oudmaster]

Hi,

I have Dell G7, and I upgraded the RAM from 16 GB, to 32GB

SO-DIMM 32GB DDR4-2666 MHZ CRUCIAL CL19 DRX8, 2X16GB


The laptop keyboard stopped working,

but USB keyboard is working.


can you please help me to solve this issue ?

 

[rgd1101]

check to make sure you didn't disconnect the cable?

 

[oudmaster]

yes, I mistakenly unplugged the keyboard bus cable

thank you