Kingston HyperX Savage - System won't post

[antonismil]

I recently got 8gb of Kingston ram. The rated speeds are 2400 C11. I installed it on a Gigabyte GA-880GMA-USB3 (rev 3.1) and the computer won't post and only displays a black screen. The motherboard supports up to 1866mhz but that shouldn't be a prolblem since the ram should downclock itself an capacity isn't a problem since it can support up to 32gb (4x8).

I then tested it on an MSI X79A-GD65 (8D) with the exact same results. My old ram is working fine. (Kingston Hyperx Blu 4gb)

Am I doing something wrong or is it just a bad stick of ram?

Full specs:
Gigabyte GA-880GMA-USB3 (rev 3.1), latest bios
FX-4100 @4.12Ghz
Corsair CX600
Asus R9 270X DCUII 2gb GDDR5
Kingston Hyperx Blu 4gb @1600 CL9
Samsung 840 EVO
Windows 8.1 64bit

 

[Bossyfins]

The reason your PC isnt posting is because Both boards only support 1866 etc IF THAT is the overclock. I dont think its possible to use these modules as it doesnt support those speeds, unless you manually OC it.

 

[antonismil]

It is to my understanding that ram with high rated speeds will donwclock itself when the motherboard doesn't support it does it not?

 

[Bossyfins]

It will change the voltage, but not the speed

 

[antonismil]

Is there any way that I can boot in to bios and change the settings so I can use it? Cause I know for a fact that this ram can run as low as 1600 C9.

 

[Bossyfins]

I dont know yet. Ill search around and check..

 

[antonismil]

Thanks I'll do that as well

 

[kingstonhq]

Hi, I'm Jewel with Kingston Technical Support. Sorry about the issue going on with the HyperX Savage memory. This line of memory does not automatically overclock to it's advertised speed and should typically run at 1600MHz by default, then enabling the XMP profile in BIOS would give it the ability to OC to 2400MHz. If you tried the HyperX Savage memory by itself and not with any other memory than it is more likely that you received a faulty module. If you only tried it along with the other memory it could be that it is just not playing nice with the other modules. If you have not already I recommend trying the memory alone in one of those motherboards to see if it has the same behavior. If the memory is faulty, it can be replaced under it's lifetime warranty. So we can fully troubleshoot and take all the appropriate steps, please contact us directly at 1-800-435-0640 (USA and Canada only) M - F 6am - 6pm PT and I or another available Technician will assist you.

If you are in another region, addtional contact information can be found here: http://www.kingston.com/company/contacts#tech

Thank you for choosing HyperX.

 

[antonismil]

Hi, I'm Jewel with Kingston Technical Support. Sorry about the issue going on with the HyperX Savage memory. This line of memory does not automatically overclock to it's advertised speed and should typically run at 1600MHz by default, then enabling the XMP profile in BIOS would give it the ability to OC to 2400MHz. If you tried the HyperX Savage memory by itself and not with any other memory than it is more likely that you received a faulty module. If you only tried it along with the other memory it could be that it is just not playing nice with the other modules. If you have not already I recommend trying the memory alone in one of those motherboards to see if it has the same behavior. If the memory is faulty, it can be replaced under it's lifetime warranty. So we can fully troubleshoot and take all the appropriate steps, please contact us directly at 1-800-435-0640 (USA and Canada only) M - F 6am - 6pm PT and I or another available Technician will assist you.

If you are in another region, addtional contact information can be found here: http://www.kingston.com/company/contacts#tech

Thank you for choosing HyperX.

Hi Jewel. The retailer contacted me today about the memory and they told me that the memory is not compatible with either board. Does that have any basis?

I'm going to test it one last time on a MSI Z97-G45 just to be sure and if that fails as well I'm going to send it back and request a replacement. I tried it out both on its own and with my hyperx blu on all 4 slots.

 

[kingstonhq]

It is definitely compatible with the Z97 motherboard. As seen on our site "Compatible with H67, H97, P67, Z68, Z77, Z87, Z97 and H61 Intel chipsets, as well as A75, A87, A88, A89, A78 and E35 AMD chipsets" http://www.kingston.com/us/hyperx/memory/savage

The Gigabyte GA-880GMA-USB3 board is questionable. The internal information we have on the motherboard shows it only supports up to 4GB memory modules (max of 16GB using four 4GB) but the updated information from Gigabyte's website shows it supports 8GB memory modules (max of 32GB using four 8GB). As long as the BIOS is up to date, it should detect the 8GB memory module and run it at the base 1600MHz speed. The OC 2400MHz would most likely not work properly.

Long story short, if the memory does not work in the MSI Z97-G45 motherboard then the memory is most likely faulty.

-Jewel, Kingston US Technical Support.

 

[antonismil]

It is definitely compatible with the Z97 motherboard. As seen on our site "Compatible with H67, H97, P67, Z68, Z77, Z87, Z97 and H61 Intel chipsets, as well as A75, A87, A88, A89, A78 and E35 AMD chipsets" http://www.kingston.com/us/hyperx/memory/savage

The Gigabyte GA-880GMA-USB3 board is questionable. The internal information we have on the motherboard shows it only supports up to 4GB memory modules (max of 16GB using four 4GB) but the updated information from Gigabyte's website shows it supports 8GB memory modules (max of 32GB using four 8GB). As long as the BIOS is up to date, it should detect the 8GB memory module and run it at the base 1600MHz speed. The OC 2400MHz would most likely not work properly.

Long story short, if the memory does not work in the MSI Z97-G45 motherboard then the memory is most likely faulty.

-Jewel, Kingston US Technical Support.

Thank you for your help Jewel I'll test it out on the Z97 and see what comes of it.