Kingston SSD Not Recognized

CreepahCrewlla

Reputable
Mar 16, 2014
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4,510
I have a Dell Lattitude E4310, and I installed the SSD. For some reason, the SSD isn't recognized and I can't use it as any storage medium at all. Does anyone know any solution to this?
 
Hey there, CreepahCrewlla!

Have you checked BIOS or Disk Management if you are able to boot into Windows? I'd suggest you to see if the SATA mode for the SSD is set on AHCI in BIOS. Another thing you should take a look at is the SSD's cable connections to your laptop, make sure everything is plugged properly. I'd also refer to the laptop manual and find the Factory Reset option in BIOS, it might help you recognize the drive. Keep in mind that this procedure would restore your BIOS settings back to defaults, so you might need to know how to re-configure them afterwards. You can use the first method in this tutorial: http://www.wikihow.com/Reset-Your-BIOS

I'd also check the SATA/chipset drivers for your laptop/motherboard model on the manufacturer's website and make sure everything is up-to-date.

Good luck! Hope this helps! :)
SuperSoph_WD