Question KVM over IP issues, or a better solution ?

[xtnkt]

Hello,
I am new to the forum and new to the themes of hardware solutions. Please forgive my clumsy terminology etc.

I have a work issues mac laptop. I left this laptop in the country of origin while logging into it through CyberView H101 KVM OVER IP via internet. While in another country, i am working over regular internet connection it is quite slow, sometimes upto 30 sec lag. But that is still manageable. What is worse is in order to get to work files i have to log into the work VPN via Cisco Client. This VPN connection seems to completely DISABLE responsiveness of the KVM...

Please advise on how to address this issue and if there is a more OPTIMAL solution that i am not thinking of. Thank you in advance !

 

[bill001g]

If you are running a cisco vpn clients I would talk to your IT staff about any restrictions they have placed.

This cisco client is very locked down and generally the end user can not make any changes.

Cisco is used in large enterprise installs. When you use a vpn to get into the company network you bypass all there external firewalls since you need to be on the internal network. The risk would be if you would open a connection to some bad site that site would now be on the internal company network.

I know someone was trying to fake their location while they pretended to works from home. They would leave their work pc in their house and then remotely access it from where they were on a unauthorized vacation. They were on reddit trying to get someone to help them bypass the cisco restrictions.

The cisco client is extremely secure. It can even check your machine has the proper patch levels and then only allow you to go to microsoft to get the patch. Some IT orginzations are not as strict. The function you want them to allow is called split tunnel. Generally this is a bad idea but if they could limit it to just the narrow function you need it might be ok.

 

[lantis3]

When you are using remote access, the max speed you can get is upload speed on remote ends.

That means if the remote side upload is 3 Mbps and your side download is 10Mbps, the fastest speed is 3Mbps. And with VPN client running, it will be even slower.

 

[xtnkt]

Thank you for the insights. Is there a better solution than KVM over IP for any remote access to a work issued machine for an amateur like myself ( im a designer, not a developer of any kind). Thanks again!

 

[xtnkt]

If you are running a cisco vpn clients I would talk to your IT staff about any restrictions they have placed.

This cisco client is very locked down and generally the end user can not make any changes.

Cisco is used in large enterprise installs. When you use a vpn to get into the company network you bypass all there external firewalls since you need to be on the internal network. The risk would be if you would open a connection to some bad site that site would now be on the internal company network.

I know someone was trying to fake their location while they pretended to works from home. They would leave their work pc in their house and then remotely access it from where they were on a unauthorized vacation. They were on reddit trying to get someone to help them bypass the cisco restrictions.

The cisco client is extremely secure. It can even check your machine has the proper patch levels and then only allow you to go to microsoft to get the patch. Some IT orginzations are not as strict. The function you want them to allow is called split tunnel. Generally this is a bad idea but if they could limit it to just the narrow function you need it might be ok.

How does this relate to a KVM over IP that i am accessing said machine through? Please forgive may be an obvious question. Im not in the know. Thank you

 

[lantis3]

The reality is if your company use Cisco Client then It means it's completely controlled by your company, you can only ask your IT personnel for help. No one here can.

 

[bill001g]

How does this relate to a KVM over IP that i am accessing said machine through? Please forgive may be an obvious question. Im not in the know. Thank you

I though you wanted a solution other than a kvm. A kvm is going to have massive lag when you try to operate it remotely from a long distance. It would have noticeable lag even if you used it in the same building, say to control a server in server room down the hallway.
Say you have 100ms of latency that means it takes 100ms between the time you start to move the mouse and that movement appears on the screen. That is massive amounts of delay. In addition the actual image of your mouse moving on the screen is delayed even more as the video is compressed and sent back to you.
Even most remote desktop software has some lag but it is better than a KVM.

I again would talk to your IT department, if you are trying something sneaky and don't want to talk to the IT department then you are on your own.

 

[xtnkt]

I though you wanted a solution other than a kvm. A kvm is going to have massive lag when you try to operate it remotely from a long distance. It would have noticeable lag even if you used it in the same building, say to control a server in server room down the hallway.
Say you have 100ms of latency that means it takes 100ms between the time you start to move the mouse and that movement appears on the screen. That is massive amounts of delay. In addition the actual image of your mouse moving on the screen is delayed even more as the video is compressed and sent back to you.
Even most remote desktop software has some lag but it is better than a KVM.

I again would talk to your IT department, if you are trying something sneaky and don't want to talk to the IT department then you are on your own.

thank you for addressing my question. Is a remote control software usually “allowed” by corporate Overlords? I work on a remote team and so i get stone walled when i try to ask these questions from our IT dept.

 

[xtnkt]

The reality is if your company use Cisco Client then It means it's completely controlled by your company, you can only ask your IT personnel for help. No one here can.

Just an update. I was able to reduce a bandwidth setting on the KVM console and that allowed for remote control of the machine, even though with a lag.

 

[bill001g]

I think more the question is why you would not just take the machine with you and use the vpn to connect from there

It appears you are trying to hide your location from the company.

 

[lantis3]

Any remote access/control must be allowed by IT dept, no question about that. Without IT's permission and setup, who know what you are going to do do remotely? Stealing data/info from the company?

Some companies even block usb storage devices for their PC & laptops.