lagging problem or virus

[ABD19852]

I have a I7 2.4 Ghz 8gb RAM laptop I have been playing games on it for few months but now suddenly I can not play them. Even my laptop lags. It's been six months when I bought this laptop. Is it overheating or virus? My normal temperature is 40-45 Celsius. Games like GTA5 witcher 3 worked fine on my R5 M330 AMD.laptop is HP 15-ac082nx need an answer please help

 

[Laptop_Nerd]

Hi,

Please do try these troubleshooting steps that may help in solving the issue.
- Start by doing a complete virus/malware scan. Please use the link below for the complete guide and tools.
- http://www.tomsguide.com/faq/id-1691891/removing-malware-proven-completely-remove-bitcoin-mining-malware.html
- Once done, proceed with doing a clean install of the graphics card driver.
- Go to Device Manager and uninstall the AMD graphics driver.
- Next is to check Programs and Features then uninstall anything related to AMD.
- Once done, download and install the latest driver.
- Here's the link: http://support.amd.com/en-us/download
- Reboot your laptop once the latest driver has been installed.
- And after the reboot do test your games again and see if the same problem will happen or not.