Question LAN board problem

[RickyTr99]

Hi, I have the MSI Tomahawk X570 Wi-Fi, latest BIOS and drivers with Windows 10.

I'm trying to set up the Wake on LAN feature so I enable all the stuff in BIOS, Windows settings and port forwarding in my router (UDP 7, my pc MAC address and my static home IP (so no need dynamic DNS)).

All works fine with my house connection but when I want to wake my pc outside (with my phone connected to another router or with 5g) I can't do it ONLY with my pc turned off.
With stand-by and hybernate state I can do it but only for like an hour, then my PC starts to not respond to any request.
Only when I come back home and connect to my Wi-Fi I can turn on it with the WOL feature.

I tried every settings for my LAN board in Device Manager: Green Ethernet, Gigabit Lite, Power Saving Mode, Shutdown Wake-On_lan, Wake on magic packet when system..m Magic Packet for activation and under Power Saving section I tried to enable all three settings.
Also in BIOS ERP and others power related settings are disable.


What I see is that the green LED of the LAN board turns off when I shut down the PC and in my router setting my PC state is set to "off".

I manage to set it "on" and can turn ON it even with my phone in 5g for like 5 minutes, than it comes back to "off".


I'm starting to think that it's some Windows related problem since I tried all possible settings I found in the internet.

Any advice is welcome, thank you.

Anyway, sorry for my english and if some settings are not correctly translated

 

[Lutfij]

Welcome to the forums, newcomer!

latest BIOS
Please mention the version for your BIOS instead of mentioning latest, it helps us understand if you have any updates pending. We've had multiple people in the past show up with latest only to find out that they had an update pending.

I'm curious to learn of the make and model of your wireless router(or wired) and see if it's pending any firmware updates, that's hooked up to your motherboard's NIC.

(with my phone connected to another router or with 5g)
You don't have access to your home's router when you're out and about?

 

[RickyTr99]

Welcome to the forums, newcomer!

latest BIOS
Please mention the version for your BIOS instead of mentioning latest, it helps us understand if you have any updates pending. We've had multiple people in the past show up with latest only to find out that they had an update pending.

I'm curious to learn of the make and model of your wireless router(or wired) and see if it's pending any firmware updates, that's hooked up to your motherboard's NIC.

(with my phone connected to another router or with 5g)
You don't have access to your home's router when you're out and about?

Thank you for welcome, I used to post in the past years on the Italian forum 😁

Anyway, BIOS version is 7C84v1H (there is a BETA version but I installed the latest stable).

My modem is the one who comes with Eolo provider, it's a branded ADB Epicentro VV5822 with VV5822_EOLO_7.6.2.0003 - main custom firmware.

And no, I can't access to it when I'm outside.

Thank you for your support

 

[bill001g]

Your problem is there is no such thing as wake on "WAN".

There is a massive amount of wrong information on the internet about using apps and port forwarding.

All these instruction have a major flaw that can not be fixed. You will see youtube video showing how it works but they don't wait say 15 minutes or a hour and then try it. It would not work just like yours doesn't

The problem is that wake on lan uses only mac addresses there are no IP addresses when the machine/OS is not running. The ethernet chip is looking for a very special packet with mac address.

Mac addresses can not pass outside you lan. Internet uses only IP address.

Pretty much this can not work.....but it can appear to because the router has a IP to mac address mapping in its ARP table. Problem is this mapping times out after a period of time. 15 minutes is a common value but it varies greatly.

Everything you see related to wake on "WAN" is a hack BUT they forget the key extra step which is you MUST put in a static ARP entry that does the IP/mac mapping. Problem is almost no consumer router has this feature.

Best option is to give up on this idea. Some routers (asus) have the ability to log into the router remotely and ask it to send a real wake on lan packet on the lan.

Wake on LAN is very flaky even when it works. Microsoft has their own sleep/low power modes and some bios makers support microsoft stuff. It is very common to get the machine shutdown in the wrong mode and wake on lan does not work properly.

A much better solution is to buy one of those "smart" plugs. Many you can remote access via the internet. You then set the option in the Bios to boot on power restore (it has slightly different names) You can then remotely turn the plug on and off.