Laptop Disconnecting from Internet in Game

Jan 18, 2019
2
0
10
Laptop will disconnect and have significant packet loss while playing games (packet loss is according to the game, at least). Discord voice chat also seems to randomly fuzz out and join back in. Never lasts long. Maybe a minute at the longest; but happens frequently in game. It will still work fine if I alt-tab out of the game and use a web browser.
Games like League of Legends and PUBG is when I notice it the most. When it starts to lag out my voice will also, apparently, sound like a "robot" in Discord. Motherboard has recently been replaced by Dell. The icon will not show that I have disconnected and running the troubleshooter does nothing as it does not detect any issues. I have been trying to update my wireless adapter but the install seems to be taking forever. After 30+ minutes the progress bar does not move after it says it is installing the update.

Specs: Inspiron 15 7000 series Gaming Laptop


OS: Windows 10 Home 64-bit (10.0, Build 16299)

CPU: Intel Core i5-7300HQ @2.50GHz (4CPUs), ~2.5GHz

RAM: 8192MB (not sure how to find branding, etc)

Motherboard: Dell 0KD43Y (?)

GPU: (2 acting) Intel HD Graphics 630 & NVIDIA Geforce GTX 1050

1TB HDD.


 
Jan 18, 2019
2
0
10

Yes to the connection questions. Same thing happens and no other device has issues with the internet. 12ms ping on the speed test.