I bought an acer aspire e14 4 months ago. I have downloaded so many movies and never face any problems before with my previous laptop. I constantly check the temperature and never gone overheated. Now, my laptop will always freeze 5 to 10 minutes after i open or restart it. I use windows 10 now. Every month i will defrag it and scan for viruses but nothing came up. Oh and recently i noticed a cricking sound but slow on the right side of it. The cricking soud won't be heard unless u put it close to your ears. Please help me 🙁