Three weeks ago I bought a new Omen 17 inch laptop. It has a GTX 1070 and an i7 6700 HQ in it and has worked like a charm. But today, I was playing Mass Effect Andromeda and suddenly the computer froze. Mouse wouldn't move, no sound coming from the dialogue nothing. I tried alt-tabbing but nothing showed up. After a hard reboot I went again to play the game and after like 10 minutes it had happened again. So again I had to hard reboot it. Since I thought it was a game problem I went to see a movie online. Halfway through the movie same thing happens and I had to reboot it again. It has never happened to me before, and I'm a bit scared that my brand new laptop is already failing. Any one got any clue of what the problem can be?
Laptop freezes and need hard restart to work again.
- Thread starter Doutor
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festerovic
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festerovic
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Realtemp and OpenHardwareMonitor are two that I use for CPU and system, and GPU-z or MSI afterburner for GPU.
festerovic
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Check the settings and make sure that they are writing to a log file, so that you can see the point at which the machine restarts. Try playing until it crashes. If it doesnt, try to see how high the temps go.
festerovic
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temps are decent. Next step for me would be to run memtest86 from a boot cd (their page has isos that you can just burn and go with) and check all your ram.
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