Hi guys,
Hope you can help me figure out what's happening to my laptop. I have a Acer Nitro 5 AN515-55, originally with 1 stick of 8GB RAM, and a WD PC SN530 NVMe M.2 2280 as internal drive, which is still the main drive. I wanted to upgrade RAM and storage, so I bought these two:
All good after installing it, the laptop recognised everything. However, I am experiencing some freezes, occasionally. No blue screen, but just a total freeze of everything, so I have to restart from the power button.
I thought RAM could be the issue, so I ran the memtest86 - took about 8 hours, but no errors, it came out with a Pass.
I haven't used the other internal drive yet at all. I checked the status of both drives and all looks okay.
Thinking it could be the graphic card, I also updated the driver (this laptop comes with a GeForce RTX 2060) - but I still got one freeze after the driver update.
I think I counted 4 freezes so far, in about a week since the upgrade. I got two freezes right after clicking the Shut Down button, one freeze while the laptop was idle on the main Windows screen and another one while playing a game (FM2021 - not one that requires a big hardware).
No idea what could cause the issue - hope you can help. I put here some info of my laptop.
View: https://flic.kr/p/2nUoB1m
View: https://flic.kr/p/2nUoer1
View: https://flic.kr/p/2nUij5B
View: https://flic.kr/p/2nUoB2t
View: https://flic.kr/p/2nUnnGv
View: https://flic.kr/p/2nUnnGA
View: https://flic.kr/p/2nUnnHc
Thanks
Hope you can help me figure out what's happening to my laptop. I have a Acer Nitro 5 AN515-55, originally with 1 stick of 8GB RAM, and a WD PC SN530 NVMe M.2 2280 as internal drive, which is still the main drive. I wanted to upgrade RAM and storage, so I bought these two:
- Silicon Power 32GB (2x16GB) SP032GBSFU320X22 3200Mhz CL22 DDR4 SODIMM
- Silicon Power 1TB P34A80 Gen3x4 TLC PCIe M.2 NVMe
All good after installing it, the laptop recognised everything. However, I am experiencing some freezes, occasionally. No blue screen, but just a total freeze of everything, so I have to restart from the power button.
I thought RAM could be the issue, so I ran the memtest86 - took about 8 hours, but no errors, it came out with a Pass.
I haven't used the other internal drive yet at all. I checked the status of both drives and all looks okay.
Thinking it could be the graphic card, I also updated the driver (this laptop comes with a GeForce RTX 2060) - but I still got one freeze after the driver update.
I think I counted 4 freezes so far, in about a week since the upgrade. I got two freezes right after clicking the Shut Down button, one freeze while the laptop was idle on the main Windows screen and another one while playing a game (FM2021 - not one that requires a big hardware).
No idea what could cause the issue - hope you can help. I put here some info of my laptop.
View: https://flic.kr/p/2nUoB1m
View: https://flic.kr/p/2nUoer1
View: https://flic.kr/p/2nUij5B
View: https://flic.kr/p/2nUoB2t
View: https://flic.kr/p/2nUnnGv
View: https://flic.kr/p/2nUnnGA
View: https://flic.kr/p/2nUnnHc
Thanks