Dell inspiron 13 2-in-1 laptop, maybe 2 years old. Over the last couple of months the machine has been freezing 2-3 times a day. Assumed a Windows glitch and only just got round to full wipe and fresh install of 1809 and sadly same issue
The freezing is weird - it doesn't just "stop" - but "Windows" seems to freeze but for 10s or so, the mouse cursor can still be moved but thats it - then the mouse freezes. Capslock is unresponsive during that time. Its annoying you know when its going to do it and each time as you can move the mouse for a few seconds you live in hope lol!)
Machine has to then be power cycled.
No mention of anything in eventviewer, no errors I can see anywhere.
I'm totally bemused as to what it can be!
I've ruled out WIndows as fresh clean install
I use VeraCrypt if that makes any difference.
I'm wondering where to go next? CPU/GPU (i3-6100u + HD520) fault - in which case byebye laptop. SSD? (no errors anywhere - SANDISK 120Gb) RAM?
Ideas welcome -laptop is perfect for what I use, but can't live with these hangs...
The freezing is weird - it doesn't just "stop" - but "Windows" seems to freeze but for 10s or so, the mouse cursor can still be moved but thats it - then the mouse freezes. Capslock is unresponsive during that time. Its annoying you know when its going to do it and each time as you can move the mouse for a few seconds you live in hope lol!)
Machine has to then be power cycled.
No mention of anything in eventviewer, no errors I can see anywhere.
I'm totally bemused as to what it can be!
I've ruled out WIndows as fresh clean install
I use VeraCrypt if that makes any difference.
I'm wondering where to go next? CPU/GPU (i3-6100u + HD520) fault - in which case byebye laptop. SSD? (no errors anywhere - SANDISK 120Gb) RAM?
Ideas welcome -laptop is perfect for what I use, but can't live with these hangs...