Question Laptop GPU fan doesn't seem to spin

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using google in BSOD

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Apr 14, 2020
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My laptop, which is an asus A550C with 2 GPUs (integrated HD4000 and NVIDIA GT720M) keeps overheating when i'm running a 3d program.
at first, it was fine. my fans are making sounds, my applications aren't laggy, and my laptop weren't that hot.
now the spinning sound doesn't seem to appear anymore.
can anybody help me fixing this?

edit: the GT720M's temperature is always at 70 - 90 degrees celsius

Edit 2: i tested my laptop again on a game called world of tanks blitz. Here's the minimum system requirements for the game:
Core 2 duo 2 GHz
256 vram VGA
2 GB ram
Windows 7
3gb HDD storage required

And Blender, a 3D Modelling application with nearly the same minimum requirements

Here's my laptop:
Core i5 3rd gen U series 1.8ghz
Hd4000 display VGA 1gb vram
GT 720m GPU 2gb dedicated vram (the main problem)
4gb ram (3.9 gb usable ram)
1tb of HDD

Temperature on GT 720M:
Without 3D application : 70 degree Celsius
With 3D application (Blender and world of tanks, both runs separately. i don't run both at the same time

CPU usage is always at 30-40% at any condition.

Disk usage is 0% in idle condition.
Around 20% during use.

The CPU temperature is always normal. 40 in idle
60/70 during use.
That's all the information i can give. Please tell me if you need more information
 
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Update your post to include full laptop hardware specs and OS information.,

"GPU doesn't seem to spin": Do you mean the GPU's fan?

More information and details are needed.

= = = =

What 3D program are you running?

Check the required hardware specs for that program.

Most software manufacturer's provide hardware requirements in some form of "minimal", "recommended", and "best".

You do not want "minimal" and you do want as much "best" as you can afford.

Use Task Manager and Resource Monitor to observe system performance on your laptop. Use both but only one at a time.

Observe system performance: first without running the 3D program and then while running the 3D program.

Determine what system resources are being used, to what extent (%), and what is using any given resource.
 
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Ralston18 said:
Update your post to include full laptop hardware specs and OS information.,

"GPU doesn't seem to spin": Do you mean the GPU's fan?

More information and details are needed.

= = = =

What 3D program are you running?

Check the required hardware specs for that program.

Most software manufacturer's provide hardware requirements in some form of "minimal", "recommended", and "best".

You do not want "minimal" and you do want as much "best" as you can afford.

Use Task Manager and Resource Monitor to observe system performance on your laptop. Use both but only one at a time.

Observe system performance: first without running the 3D program and then while running the 3D program.

Determine what system resources are being used, to what extent (%), and what is using any given resource.
Click to expand...
I have added the information needed. Thanks for your willing to help!
 
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Are you able to disable the integrated HD4000?

Before doing so, take a look in Task Manager to determine what is using GPU resources.

Then disable the HD4000 and see what, if anything changes.

Resource Monitor may also help discover some issue that is occurring when comparing things.

Pay attention to what all is being launched and run in the background as well. Especially apps, etc. that you do not expect to be running or do not recognize.

Do not immediately disable them - first find out what they are and what they do (or may be doing).
 
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Ralston18 said:
Are you able to disable the integrated HD4000?

Before doing so, take a look in Task Manager to determine what is using GPU resources.

Then disable the HD4000 and see what, if anything changes.

Resource Monitor may also help discover some issue that is occurring when comparing things.

Pay attention to what all is being launched and run in the background as well. Especially apps, etc. that you do not expect to be running or do not recognize.

Do not immediately disable them - first find out what they are and what they do (or may be doing).
Click to expand...
I tried it. Nothing changed except the GPU gets slightly hotter in idle condition
 
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Slightly hotter - GPU likely doing more work...

What did you find with respect to Task Manager and Resource Monitor?

Is the following User Manual link a match to your laptop?

https://dlcdnets.asus.com/pub/ASUS/nb/X550CC/E_eManual_X550CC_X550VB_X550VC_VER7926.pdf

[Do verify that I found the applicable manual.]

You mentioned that you no longer can hear the spinning sound. There could be a fan problem.

Per physically numbered Pages 19 and 20 check the air vents to ensure that they are clear and dust free.

Use a bright flashlight to look inside the air vents for dust, paper scraps, or other signs of some blockage.

When the laptop is running use a small sheet of tissue paper to determine if air is indeed being drawn into the laptop.

Briefly cover, but do not plug the air vents. Just determine if the tissue holds/clings to the air vents.

Objective is to determine if air is flowing into the laptop and to what extent.
 
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Ralston18 said:
Slightly hotter - GPU likely doing more work...

What did you find with respect to Task Manager and Resource Monitor?

Is the following User Manual link a match to your laptop?

https://dlcdnets.asus.com/pub/ASUS/nb/X550CC/E_eManual_X550CC_X550VB_X550VC_VER7926.pdf

[Do verify that I found the applicable manual.]

You mentioned that you no longer can hear the spinning sound. There could be a fan problem.

Per physically numbered Pages 19 and 20 check the air vents to ensure that they are clear and dust free.

Use a bright flashlight to look inside the air vents for dust, paper scraps, or other signs of some blockage.

When the laptop is running use a small sheet of tissue paper to determine if air is indeed being drawn into the laptop.

Briefly cover, but do not plug the air vents. Just determine if the tissue holds/clings to the air vents.

Objective is to determine if air is flowing into the laptop and to what extent.
Click to expand...
i tested it, the tissue doesn't show any existence of a wind.
i used a decently bright flashlight, and there was nothing inside.
i also bought a fan pad or whatever it is called. it does help a bit. but the temperature is still higher than 90 at average.
tried disabling the Nvidia GPU until i can at least fix it. but it just makes the situation worse. everytime i open a program that originally would turn on the Nvidia GPU automatically. but the laptop just freeze (it ocasionally goes for a black screen).
 
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I think that it means something is wrong:

If you have to overclock a component in order to get the fans to be detected or to otherwise function/cool does not seem normal.

Now the fans may not start until some specific temperature is reached would be reasonable to expect. Only to a point. Heat and temperatures will build up.

However, I do not know if: 1) 89 is an accurate temperature, 2) if 89 is an acceptable operational temperature and, 3) if running/overclocked for lengthy times at 89 degrees is sustainable without some eventual damage and failure.

Hopefully someone else following this thread will be able to offer additional thoughts and comments.

In the meantime, take a close look at the laptop's specs and operational limits.
 
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