Laptop Internet cannot connect after hours of usage

[Timothy_524]

Hello, I bought a laptop about a month ago, but after people tripped on some ethernet cords, I seem to be running into a bit of trouble.

After maybe 8 hours of usage, both my ethernet and my wifi slow down and then says I cannot connect to the internet. I'm primarily using the ethernet, but I check the wifi as well and I cannot connect to anything. The only solution I have at the moment is to completely restart my laptop.

Any idea to what the cause might be? Any work arounds? Drivers are updated. My other laptop next to me has no problems using the wifi during these drops too. Windows Network Troubleshooting cannot find any issues.

 

[Ralston18]

Who administers the router?

Normally I would expect maybe a damaged ethernet cable perhaps or a wall port if one is being used.

But your "8 hours" suggests that some limit has been set with regards to your laptop and its internet access.

After the restart do you get 8 more hours? And then you lose connectivity again?

 

[Timothy_524]

Yes. I'm on a college campus, and my laptop's internet was running slower and eventually disconnected while my other laptop and my roommates were all fine.
Nothing would seem to let me reconnect, then I had to restart. This occurred again after about 7-8 hours.

 

[Ralston18]

Could be that you are encountering some campus restriction - check with the local IT support folks.

Maybe some QoS service (time out) is being applied.

Also check your laptop's power settings. Maybe something there.... Some third party app kicking in and causing a halt to things.

 

[Timothy_524]

I updated my BIOS the other day, that's the only thing of recent that has changed to anything possible.

Also, since my last problem occurrence, I went into my Device Manager and made it so my Network Adapters won't turn off for Power Management. I haven't had an issue yet today, but I haven't used it 6+ hours straight today.
Extremely doubtful on campus restriction, since it kinda occurred randomly during the night and not doing anything particularly different.

 

[Timothy_524]

A couple times running Troubleshoot, something about "One or more missing network protocols". Most of the time it doesn't not fix through troubleshoot, but my internet comes back after a few minutes.
I googled that problem and disabled NetBIOS over TCP/IP. I'll report back to see if it helps at all.

 

[gadus8654]

here are posible reasons why that is hapenning. http://rpmnow.weebly.com/home/why-you-cannot-connect-to-the-internet