Laptop is on but but no working after clicks

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May 11, 2018
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My laptop is on but no working is done .simply a start screen appeared. Nothing more than that. If I double click an icon it doesn't open I click on Google chrome it doesn't work. Plz assist me.
 
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Question from sidnik360 : "Laptop is on but but no working after clicks"

My laptop is on but no working is done .simply a start screen appeared. Nothing more than that. If I double click an icon it doesn't open I click on Google chrome it doesn't work. Plz assist me.
 
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