Laptop is on but but no working after clicks

[sidnik360]

My laptop is on but no working is done .simply a start screen appeared. Nothing more than that. If I double click an icon it doesn't open I click on Google chrome it doesn't work. Plz assist me.

 

[sidnik360]

MERGED QUESTION
Question from sidnik360 : "Laptop is on but but no working after clicks"

My laptop is on but no working is done .simply a start screen appeared. Nothing more than that. If I double click an icon it doesn't open I click on Google chrome it doesn't work. Plz assist me.

 

[Prostar Computer]

Make and model of laptop? Which OS/version of Windows are you using?

 

[sidnik360]

Windows 8