Laptop memory does not see 8 GB

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brublag

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Nov 14, 2016
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I have a Compaq CQ57 and the specs say that it can handle up to 8 GB of memory but when I install 8 GB using two 4 GB memory sticks or one 4 GB stick it will not boot. The two 2 GB memory sticks that are being used in the CQ57 will work in a Dell E6510 that I have. Specs say that the memory should be DDR3 1333MHz which is the same for the Dell E6510. Any advice or solutions are greatly appreciated.
 
Solution
First and foremost, are you sure that you have a 64bit OS installed? 32 bit OS will only ever read 4gb of ram.

Secondly are you sure you got the right sticks for your laptop.
Your Compaq requires low voltage ddr3 memory that is 1.35v and CL-11
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