Hello, I got a Dell laptop for uni back in 2019 and from a year now i doesn't want to charge. My warranty is expired.
In january i could move a little bit the cable that goes into the charging port and it would charge but now it will just keep the percentage still.
In BIOS it says the AC adapter is unknown.
The cable is in good shape, the pin is not bent and the green light at the adapter is on.
In Dell Power Managment the battery is in good health.
The laptop is Dell Inspiron 15 3585 .
Oh and the performance when is charging is like 0.38Ghz and if it is on battery is normal, over 2ghz.
Some pics with the charging port are here.
View: https://imgur.com/a/qOFpawM
View: https://imgur.com/a/wkJHDN5
In january i could move a little bit the cable that goes into the charging port and it would charge but now it will just keep the percentage still.
In BIOS it says the AC adapter is unknown.
The cable is in good shape, the pin is not bent and the green light at the adapter is on.
In Dell Power Managment the battery is in good health.
The laptop is Dell Inspiron 15 3585 .
Oh and the performance when is charging is like 0.38Ghz and if it is on battery is normal, over 2ghz.
Some pics with the charging port are here.
View: https://imgur.com/a/qOFpawM
View: https://imgur.com/a/wkJHDN5
Last edited:
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