Question Laptop random blue screens without crash file (bugcheck code included)

danny009

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Apr 11, 2019
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My laptop have WHEA Uncorrectable Error which seems a hardware issue. I did sfc dism uninstall everything reinstall windows 10 delete all everything. Interesting thing is HWinfo says 0 0 hardware errors at Windows Hardware Errors category, so I'm confused a bit, WHEA stands for windows hardware errors as you already know. Laptop does not create a crash DMP file. I did choose small crash file 256KB to my desktop as output, it did not create anything, automatic crash report also didnt to its default path. Anyways here is the bugchecks. I'm still hopeful that I can somehow recover this laptop.

ASUS G15 ROG (2022)

System

-Provider
[ Name]Microsoft-Windows-Kernel-Power
[ Guid]

EventID41

Version8

Level1

Task63

Opcode0

Keywords0x8000400000000002

-TimeCreated
[ SystemTime]2024-05-12

EventRecordID992

Correlation

-Execution
[ ProcessID]4
[ ThreadID]8

ChannelSystem

Computer

-Security
[ UserID]S-1-5-18

-EventData

BugcheckCode292

BugcheckParameter10x10

BugcheckParameter20x0

BugcheckParameter30x0

BugcheckParameter40x0

SleepInProgress0

PowerButtonTimestamp0

BootAppStatus0

Checkpoint0

ConnectedStandbyInProgressfalse

SystemSleepTransitionsToOn1

CsEntryScenarioInstanceId0

BugcheckInfoFromEFItrue

CheckpointStatus0

CsEntryScenarioInstanceIdV20

LongPowerButtonPressDetectedfalse


I noticed "bugcheckinfofromEFI: true" could be something from BIOS/UEFI? I did load optimized defaults 2-3 days ago, bsod was there before and after.
 
Last edited:

danny009

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Apr 11, 2019
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I noticed last night there is a software named RYZEN MASTER UTILITY at task schedular. I turned it off as launcher says it is a overclock utility which is something I don't do. Plus, from msconfig disabled all services except microsoft and AV. I will let you fine folks know with the results.
 

danny009

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Apr 11, 2019
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Unfortunately BSOD again, without minidump file as well, this time opening firefox browser even though I already turned off hardware acceleration long ago. My dump file location is default systemroot minidump small dump file 256kb. When I got BSOD writing %100 does not rise so I'm not sure if it's write the log file. However BSOD appears slowly in 4-5 seconds which I can see disk usage goes up to %100 in seconds then crash. By the way, that RYZEN MASTER stuff is disabled I did it seems it did not do the trick.

I cannot use clean boot msconfig either because then internet does not work.

Please help me out with this