Hello all,
I have a laptop here "Dell Latitude e5530" That turns off within 1-2 seconds of starting it. I've opened the back up and can see the fan turn for that time and shut off. (power led goes off as well).
When it happened the lady said that she saw a blue screen that said "windows something" and went to a pixeled screen, she forced a reboot and now this issue.
So far I've removed the battery and tried powering it on with the ac adapter plugged in: failed
Held the power button down (60 seconds) with the adapter and battery unplugged replugged the ac adapter only: failed
Not even real sure what other troubleshooting options I have at this point without being able to get to a bios or anything. Any help is appreciated for further troubleshooting.
Thanks
I have a laptop here "Dell Latitude e5530" That turns off within 1-2 seconds of starting it. I've opened the back up and can see the fan turn for that time and shut off. (power led goes off as well).
When it happened the lady said that she saw a blue screen that said "windows something" and went to a pixeled screen, she forced a reboot and now this issue.
So far I've removed the battery and tried powering it on with the ac adapter plugged in: failed
Held the power button down (60 seconds) with the adapter and battery unplugged replugged the ac adapter only: failed
Not even real sure what other troubleshooting options I have at this point without being able to get to a bios or anything. Any help is appreciated for further troubleshooting.
Thanks