Question Laptop using Microsoft Basic display driver?

[bigdummy675]

Hey all, having an issue here I can't figure out and google isn't helping.

I have an Asus laptop with an RTX 2070 in it, and for the past several months it's been plugged into a tv via HDMI. I'm home for the holidays and brought the laptop with me, and now I can't play anything using the laptops screen.

When I'm using the screen on the laptop, display setting are showing that it is using microsoft basic display drive driver. I can't even open nvidia control panel because it will say I'm not connected to a nvidia device.

When I'm plugged into a monitor or tv via hdmi however, it will show that it's connected to the RTX 2070, but not on the laptop screen.

I have uninstalled and reinstalled drivers, anything Nvidia related, tons of restarts, and nothing is working. I can't find anything on google either. I could really use the help.

Even in game it will show it's using the Microsoft basic display drive driver.

 

[my_pc_build]

Have you looked in the manual for keyboard shortcuts (often a function key + 2nd key) to switch video / monitor output? Sometimes there are little coloured icons over the function keys pointing to this. Good luck.