Good evening, i am looking for some assistance please, a friend has a laptop that's running very slow, its a toshiba satelite 850d, they have had it previously "upgraded", i had a look and can see its had an ssd installed, and is running the standard 4gb ram, it should perform relatively well but its very very slow, i installed HWMONITOR and had a look, i can see that the cpu utilisation is running at a constant 99-100%, i never really got a chance to have a look and see what was hogging the cpu process, i was considering doing a new fresh install of windows 10 with a new key, they had the upgrade to 10 from 7, as its more than a few years old i was debating on removing the heatsink and cleaning the fan and applying new paste even although the temps look ok (certainly cant do any harm), would a fresh install be the best option, there isn't a great deal of data stored, most of the pictures can just be backed up, i believe it has an AMD Dual-Core E1-1200 APU
Many thanks
Many thanks