Laptop won't start, error 0xc000021a, infinite loop.

CyberBeaR

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Jul 19, 2012
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I've bought my wife a refurbished HP Pavilion x360, should have 1 month now. It's installed with Windows 10.

Recently she told me it stopped booting, I thought it'd be something simple but it turns out it's something more complex than I thought.

When I turn the laptop on, the applet will take quite a while and then it finally takes me to this screen:

http://imgur.com/MfgikSd

I then tried the Advanced Boot Options (System Restore, Start-Up Repair, etc..) to no avail. I looked at Boot Options and the HD was nowhere to be found, as it wasn't recognized, Windows Boot Manager was basically the only option to choose. I then tried to use a Rescue Live CD that I have in my flash drive but something went wrong while loading the files, as the drive letter became X:.

So I figured it should be something to do the Hard Drive, and then I went to Advanced Boot Options -> Command Prompt and tried chkdsk /R. I had first to change the drive do C: as it started on X:. It took quite long but it gave me the following errors:

http://imgur.com/AHOkpsQ

Following that it still didn't boot and I decided to turn towards the community for help!

In my Boot Settings I disabled Driver Signature. When searching for this error online the most thorough answer I found was from SpiritX MS MVP here: http://answers.microsoft.com/en-us/windows/forum/windows_8-update/windows-8-pro-bsod-0xc000021a-error/121a0f79-63f0-477e-8f1a-1d71acc9706c

Has anyone had a similar issue or can advise me how to fix this?
 


rgd1101, but the HDD is almost empty, it has around 400GB of free disk space.

Edit: Furthermore, the laptop is almost new! Although I couldn't run a diagnosis of the HDD, is it really safe to say that there is no alternative other than replacing the HDD, is there no salvaging??
 
Initially I had collected some sources of information to base on the issue, but I eventually lost the tabs and can't recall the sites anymore.

Either way, rgd1101 gave the answer, as I swapped the HDD, formatted it and since then I didn't run into this issue again. Thank you for your response, it's sad that I wasn't able to salvage the HDD.