I've bought my wife a refurbished HP Pavilion x360, should have 1 month now. It's installed with Windows 10.
Recently she told me it stopped booting, I thought it'd be something simple but it turns out it's something more complex than I thought.
When I turn the laptop on, the applet will take quite a while and then it finally takes me to this screen:
http://imgur.com/MfgikSd
I then tried the Advanced Boot Options (System Restore, Start-Up Repair, etc..) to no avail. I looked at Boot Options and the HD was nowhere to be found, as it wasn't recognized, Windows Boot Manager was basically the only option to choose. I then tried to use a Rescue Live CD that I have in my flash drive but something went wrong while loading the files, as the drive letter became X:.
So I figured it should be something to do the Hard Drive, and then I went to Advanced Boot Options -> Command Prompt and tried chkdsk /R. I had first to change the drive do C: as it started on X:. It took quite long but it gave me the following errors:
http://imgur.com/AHOkpsQ
Following that it still didn't boot and I decided to turn towards the community for help!
In my Boot Settings I disabled Driver Signature. When searching for this error online the most thorough answer I found was from SpiritX MS MVP here: http://answers.microsoft.com/en-us/windows/forum/windows_8-update/windows-8-pro-bsod-0xc000021a-error/121a0f79-63f0-477e-8f1a-1d71acc9706c
Has anyone had a similar issue or can advise me how to fix this?
Recently she told me it stopped booting, I thought it'd be something simple but it turns out it's something more complex than I thought.
When I turn the laptop on, the applet will take quite a while and then it finally takes me to this screen:
http://imgur.com/MfgikSd
I then tried the Advanced Boot Options (System Restore, Start-Up Repair, etc..) to no avail. I looked at Boot Options and the HD was nowhere to be found, as it wasn't recognized, Windows Boot Manager was basically the only option to choose. I then tried to use a Rescue Live CD that I have in my flash drive but something went wrong while loading the files, as the drive letter became X:.
So I figured it should be something to do the Hard Drive, and then I went to Advanced Boot Options -> Command Prompt and tried chkdsk /R. I had first to change the drive do C: as it started on X:. It took quite long but it gave me the following errors:
http://imgur.com/AHOkpsQ
Following that it still didn't boot and I decided to turn towards the community for help!
In my Boot Settings I disabled Driver Signature. When searching for this error online the most thorough answer I found was from SpiritX MS MVP here: http://answers.microsoft.com/en-us/windows/forum/windows_8-update/windows-8-pro-bsod-0xc000021a-error/121a0f79-63f0-477e-8f1a-1d71acc9706c
Has anyone had a similar issue or can advise me how to fix this?