Question Lenovo Ideapad 330 15IKB - Installed 8GB Crucial 2400 ddr4 stick isnt recognized

Jun 22, 2019
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Laptop is brand new, ordered the ram along with it because windows 10 runs horribly on 4gb (soldered).

Used crucial's website to match the product with the laptop.

Checked and rechecked it is installed properly.

Not sure what to do.

bad ram?
 
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