Lenovo Thinkpad E555, 2100 detection error on hdd0

[beautikillz]

I have a Lenovo Thinkpad E555 with a Western Digital ATA drive. Recently, after having some wireless connectivity issues, I tried uninstalling the wireless drivers in order to have Windows 10 reinstall them to attempt to fix these issues. I did a hard shutdown, and when I turned my laptop back on, it hit me with the error message, “2100 detection error on hdd0”, and I cannot get back into Windows.

Lenovo Diagnostics tell me both the brand and model number of the hard drive, but it shows its storage capacity as zero. What’s more, Linux can’t find it.

Is there a solution to this, or is this the end?

 

[seagate_surfer]

Hello beautikillz, is the drive detected in the BIOS? Check to see also if the BIOS has a diagnostic test for the HDD. If not get in touch with support.

 

[beautikillz]

@seagate_surfer

Yes, it is detected by BIOS, and I have run the BIOS’ diagnostic test for my HDD. Unfortunately, it seems to fail immediately. The BIOS shows me the HDD’s model number, serial number, and manufacturer name, but tells me it has 0gb of storage space in total.

 

[seagate_surfer]

beautikillz, try the drive in another unit if you can. If also if you can, open the laptop (without affecting warranty) and make sure the drive is properly connected. If not, contact support, do a search online or take it to a computer store.