Lenovo Yoga 720

[omargil638]

My Lenovo Yoga 720 does pop up the logo and the time stamp with the fancy background but once I press it there's nothing else but the background. [don't post your email address on the forum] for more info

 

[webworkings]

What do you mean nothing else? Is it just windows background and no icons, etc. or is it just a black screen, just a blue screen, what?

 

[omargil638]

No, it's just a Windows background I tried to reboot it to factory settings but I don't know how to, I don't even think I can get to the settings

 

[webworkings]

I see. Well try starting up in "Safe Mode" and see if you can get it to load. It will have very limited access, however if it will load in that mode, then you know there is something going on. Perhaps bad program, virus, malware, etc. that would need to be removed. Also, if you can get into "Safe Mode" then you can do factory restore from there.


How to enter "Safe Mode" when booting the computer.

In Windows 8 and 10...

As your computer restarts, press F8 (possibly a few times) to enter "Safe Mode"

a. Press the "F4" key to Enable "Safe Mode".
(The computer will then start in "Safe Mode" with a minimal set of drivers and services.)

b. Press the "F5" key to Enable "Safe Mode" with Networking.
( Once "Safe Mode" with Networking starts, Windows is in Safe Mode, with additional network and services for accessing the Internet and other computers on your network.)

c. Press the "F6" key to Enable "Safe Mode" with Command Prompt.
(In "Safe Mode" with "Command Prompt" starts Windows in Safe Mode, with a Command Prompt window instead of the Windows interface. This option is mostly only used by IT professionals.)

Now sign in to the computer with your account name and password. (If you have one set.) When you are finished troubleshooting, you can exit "Safe Mode" restarting your computer.


In Windows 7/Vista/XP...

1. Immediately after turning on the computer, or restarting it (usually after you hear your computer beep), tap the F8 key, repeatedly, in 1 second intervals.

2. The computer will then display hardware information and run a memory test.

3. Next the "Advanced Boot Options" menu will appear.

4. In the "Advanced Boot Options" menu use the arrow keys to select "Safe Mode" or "Safe Mode with Networking" and press ENTER.


NOTE: These will only work if you can get into the system. They will not work if you can't even get into Windows.


In Windows versions prior to 10, you should be able to...

1. Go into "Control Panel" and then click "Recovery."
2. Next click "Advanced Recovery Methods."
3. Now click "Return your computer to factory condition."

And in 10...

To do this go to "Start", then "Settings". Next choose "Update & security" and then "Recovery" Here click "Get started" and select the option you wish to use. From here just follow the on-screen instructions to restore Windows 10 back to how it was upon leaving the factory.