[SOLVED] LG Gram Touchpad Uneven

[ironcreeper2004]

I've had my 2020 gram for around 6 months now and from the start the touchpad was always uneven at the top; the touchpad would be higher than the rest of the chassis at the top. In fact, I'm unable to click down on the top left, middle and right of the touchpad. Not a noticeable amount on camera but when running your finger over it, you could tell. It seems to be level at the top left, bulge a bit at the top middle, and then level out again at the top left. I know this is an indicator of a swollen battery but I couldn't find anyone online with the same issue on a gram, only on XPS's etc. It's been working flawlessly since I got it.

Was probably dumb of me to not think anything of it but I thought it was normal considering it was like this since the start.

Here are two pictures:

https://ibb.co/wy6qbt3

IMG-20201206-153636 hosted at ImgBB

Image IMG-20201206-153636 hosted in ImgBB

ibb.co

 

[hang-the-9]

New system, touchpad not working for you to click on it, contact warranty support.