[SOLVED] Locked recovery HD?

[Paula Hutchison]

I'm reinstalling OS X Mavericks, the choice say my recovery HD is locked? What do info now?

 

[Alabalcho]

- you call Apple
- you call original owner

 

[MrTuRtLe03]

^^Wow that was a lot of help.

Do you have any media you can boot to, such as an original install disc, or a bootable stick? Can you still boot to your primary drive? Where do you see that the drive is locked?

 

[JustSomeJoe]

Recovery HD or Recovery Partition?
If the machine was upgraded from an earlier build of OS X, the upgrade process will (some times) lock-out the old Recovery Partition; if that is the case, you're stuck with re-installing via the AppStore/Internet.

 

[Kissmyne]

The reason it says Recovery HD is locked is because you are pointing the OS X installer at Recovery HD instead of the "Mac HD/Macintosh HD" option. IF that option or something similar is not there that means you need to complete an Erase and Reinstall(Format and Reinstall, Simply clicking Reinstall OS X will do an archive install) because the OS partition is most likely damaged and therefore will not appear as a bootable drive for the OS X Installer.

This will involve total data loss barring any type of data recovery tools/actions you wish to take prior to..

Link for Erase and Reinstall Mavericks - https://support.apple.com/kb/PH14243?locale=en_US

If you need more details with the steps involved you can also look at this - https://support.apple.com/en-us/HT201376