Question Logitech G Pro X Superlight - sensor skipping

[V1tus]

Hey guys, I just got my logitech g pro x superlight. In the start there werent any problems at all, but now the sensor is skipping sometimes.
I have installed the g hub software and nothing seems off in it. I have tried to reinstall it.

Here is a clip where it happens. Watch closely because it happens fast, it its right before I get sniped: https://medal.tv/clips/3KIXOX0oYr_Gg/bWQLqQ4CsskB

I hope you guys can help me. Thanks in advance!

 

[hang-the-9]

New hardware, first step is to check with vendor support so you can get it replaced if needed.

 

[V1tus]

New hardware, first step is to check with vendor support so you can get it replaced if needed.

I have, they will check if they want to replace it for some reason.