Question Lost Administrator Password

[Field Dog]

Hello,

I have lost the administrator password for my computer and cannot install any new programs. I would like to create a new administrator password. Does the operating system need to be reinstalled? The system info is:

OS Name Microsoft Windows 8.1
Version 6.3.9600 Build 9600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name MARK-XPS
System Manufacturer Dell Inc.
System Model XPS 8700
System Type x64-based PC
System SKU 0x05B7
Processor Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Dell Inc. A12, 2/5/2018
SMBIOS Version 2.7
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Dell Inc.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.3.9600.18969"
User Name Mark-XPS\Mark
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 12.0 GB
Total Physical Memory 12.0 GB
Available Physical Memory 8.74 GB
Total Virtual Memory 13.8 GB
Available Virtual Memory 10.1 GB
Page File Space 1.81 GB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

Regards,

Mark

 

[bignastyid]

Forum rules prohibit assisting with such issues. Thread closed.