Low FPS Overwatch

Devimon

Honorable
Dec 29, 2012
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10,530
I built my girlfriend a gaming computer recently and as of late it has started to tank in the frames. Her graphics card is a EVGA GeForce GTX 1050 Ti SC and the GPU is an Intel i5-7600K 3.8GHZ, She has 16 GBs of RAM but can only get 40-60 FPS on medium on Overwatch. The HDMI is plugged into the graphics card and not the MOBO and all drivers are up to date, any ideas on this?
 
Well...a 1050 ti is considered a budget card, so it won't be able to play anything at really high frame rates.
Here's how to diagnose the issue:

1. Turn all the graphics down to minimum: Check your FPS. This is the absolute maximum number of frames your CPU can handle. Once you start turning up settings, it's handed over to the GPU, which lowers your FPS because the GPU is slower than the CPU. So turning graphics settings up from minimum can help you find the "sweet spot" for that game.

2. Make sure NVidia Settings are set to an automatic setting for optimum FPS. These include "Performance", "Balanced" and "Quality".

3. Make sure no rogue apps are running in the background causing instability. The easiest way to figure this out is to disable all of your startup apps, and don't run any other apps in the background with the game to see if your FPS increases.

4. Benchmark your HDD you use for games. I would consider anything slower than 150 MB/s read speed a bottleneck for a HDD. Even while playing, games load resources as you're walking, loading a new level, etc.

And finally, you could always overclock the card a bit with MSI Afterburner. While playing the game, monitor your temperatures and if it hangs around 70C you should have a stable overclock.

 
Checking tested benchmarks of Overwatch on Medium should run at least 100 FPS based on userbenchmark.com but it's getting around 20, while I know it's a budget card I don't think it's performing to what it can do.
 


Ok lets see if we can figure out the issue then.
1. Check to make sure drivers are up to date. If the drivers are not up to date, you will see lower performance.

2. Click Windows Key + X and go to Event viewer. Please click on windows logs, then system and send a screenshot.

3. This probably won't do much good, but if you click the Windows Key + X, then open an admin level command prompt, then enter sfc /scannow, it can check for any errors in the actual system. This can never do anything but good, so it's worth a shot.

4. Also, Please send a link to your userbenchmark.com score.
 


Her userbenchmark http://www.userbenchmark.com/UserRun/9564123, tried running SFC and it found no errors in it, the drivers are up to date.
 


Set it to default, still low frames, in the 40's at most.
 


The test link didn't link the proper build, was missing a charecter in the copy, here is the build. Also it's running off an SSD, startup is Avast, Realtech HD audio, and Steam. http://www.userbenchmark.com/UserRun/9564123
 
As you can see, many of your parts are underperforming. I would check:

1. Make sure the PSU can handle the load.

2. Make sure the onboard graphics adapter is disabled in bios.

3. Go into device manager, click on view, show hidden devices, and uninstall all devices greyed out as not in use. If you recognize a flash drive or something, you can leave it alone.

4. Run task manager and note which components are maxed out when playing overwatch.

5. Disable Avast.
 
1. The PSU can handle the load

2. Onboard graphics is disabled

3. No hidden devices grayed out

4. GPU is maxed when playing overwatch

5. Tried it disabled, almost no difference.

I'm starting to thinkt his card just isn't working as well as when I got it a month ago.
 


you tried what disabled?
 


Avast.
 
Maybe try another PCI-e slot if possible? Your current setup, the configuration of software and drivers appears to be solid. I can't really imagine any reason you'd be having these issues. That GPU isn't the best as I've said before, but it should be getting a decent range of FPS. In any case, that CPU can handle any GPU you throw at it, so maybe try another GPU if you have one and see if that one works better.
 


I'll try another GPU in that build, it's only a month old so I'm not going to be happy if it just crapped out on me.
 
So I just encountered this same issue on a 10 year old PC I own. It's a Dell Inspiron 530S I had on hand, that I'm throwing together for someone I know. He needed something to play some low end games on, such as runescape. So I installed an AMD Radeon 7750 HD Series graphics card to it, (after some modification to the SFF chassis), booted it up on a $30 SSD and it worked nicely. As soon as Windows was reinstalled to the computer, everything ran great. On high settings, Runescape was sitting at about 80 FPS on low ping servers. So I proceeded to update everything, drivers, Windows, etc. After everything was done updating, I went back into Runescape, and the frames were in the low 30s at the same settings. Sure enough, after rolling back the drivers, it performed normally again. So I went to the manufacturer's webpage, installed the drivers from there, and the issue was gone. Maybe try this?
 
After trying changing the graphics drivers and then the card the only thing that worked was replacing the card itself, it seems the card started to fail after only one month of use.