[SOLVED] M.2 NVMe works in one computer but not another

[RustyNeX]

Hi everyone,

I upgraded the M.2 SSD in my DELL XPS 15, and copied the data to the new drive using an external enclosure. that went smoothly and everything works.

i then thought, as i have an enclosure and a spare M.2 drive, why not make a nice little 500GB external drive?

so i put the stock drive in the enclosure and it doesn't work. (fatal hardware issue when initializing the drive)

except if i plug the drive into my wife's computer, it works fine, shows up in Explorer etc, but when i connect it to the computer it originally came from it wont work. at least with the external enclosure. if i plug it back into the original PCIe slot in the laptop it works fine.


so to summarize:
laptop works fine, running its new 1TB samsung drive
SSD works fine in the PCIe slot on my computer or in an external enclosure on my wife's computer
the enclosure has worked fine on both computers.

the only configuration that doesn't work, is the original ssd, in an external enclosure on my computer.

does anyone have any advice as to why this is?

thanks!

 

[MrMoore]

Hi everyone,

I upgraded the M.2 SSD in my DELL XPS 15, and copied the data to the new drive using an external enclosure. that went smoothly and everything works.

i then thought, as i have an enclosure and a spare M.2 drive, why not make a nice little 500GB external drive?

so i put the stock drive in the enclosure and it doesn't work. (fatal hardware issue when initializing the drive)

except if i plug the drive into my wife's computer, it works fine, shows up in Explorer etc, but when i connect it to the computer it originally came from it wont work. at least with the external enclosure. if i plug it back into the original PCIe slot in the laptop it works fine.


so to summarize:
laptop works fine, running its new 1TB samsung drive
SSD works fine in the PCIe slot on my computer or in an external enclosure on my wife's computer
the enclosure has worked fine on both computers.

the only configuration that doesn't work, is the original ssd, in an external enclosure on my computer.

does anyone have any advice as to why this is?

thanks!

Can you see the drive in disk management?
What software did you use to clone the drives?
was the drive Bitlocker'd?

 

[RustyNeX]

Can you see the drive in disk management?
What software did you use to clone the drives?
was the drive Bitlocker'd?

hi, thanks for the reply

the drive is visible in disk management but is uninitialised, when trying to initialise it, it comes up with the fatal hardware issue error. despite the drive working fine in other computers.

i cloned the stock 500Gb SSD to a new samsung 970 evo 1Tb SSD using Macrium software. the samsung drive was in a usb enclosure, i copied the data and then swapped the drives and everything worked fine.

I am not sure if the drive was bitlocked, but if it was it would have been done by Dell. but either way the drive works and is visible on my wife's computer. i also booted from the 1Tb drive on my laptop using the enclosure and had the original 500Gb drive in its normal PCIe slot, then i formatted the original drive.

plugging the drive into another computer using the enclosure shows that the drive was formatted and showing correctly. the only place where it doesn't work, is the same computer it came out of.

 

[MrMoore]

hi, thanks for the reply

the drive is visible in disk management but is uninitialised, when trying to initialise it, it comes up with the fatal hardware issue error. despite the drive working fine in other computers.

i cloned the stock 500Gb SSD to a new samsung 970 evo 1Tb SSD using Macrium software. the samsung drive was in a usb enclosure, i copied the data and then swapped the drives and everything worked fine.

I am not sure if the drive was bitlocked, but if it was it would have been done by Dell. but either way the drive works and is visible on my wife's computer. i also booted from the 1Tb drive on my laptop using the enclosure and had the original 500Gb drive in its normal PCIe slot, then i formatted the original drive.

plugging the drive into another computer using the enclosure shows that the drive was formatted and showing correctly. the only place where it doesn't work, is the same computer it came out of.

Dell won't have Bitlocker'd it from factory and the fact it can be read from on another machine would indicate it's not Bitlocker'd.

I've not used that software so not familiar with the setup. I would suggest plugging it into your wife's machine and doing a CHKDISK. This will check the disk for bad sectors etc.

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