Question M.2 SSDs not recognized when booting into the BIOS ?

[Odz3r]

Motherboard: MSI MAG B550 TOMAHAWK

I have two M2 drives, one other SSD and an old hard drive. Today, I started the pc and windows loaded normally. A minute later everything starting lagging terribly. I had to shut it down manually.

After that, the BOOT led on the motherboard is on and it loads into the BIOS.
In the BIOS, the two M.2 drives are not recognized. It says "Not Present" in the storage device list. One of them is the drive that has Windows on it. Also, the mouse cursor moves slowly/lags when in the BIOS.

I thought maybe this means that the motherboard is somehow damaged.

I used a Windows installation USB to boot the pc. The mouse moves normally and the M.2 drives are recognized when on the screen where you choose what partition to install Windows to.

Anyone have an idea what's going on?

Also, around a month ago I installed extra RAM and had to clear CMOS. Since then, the RAM led is always on, but everything has been working correctly. I assume this is unrelated. Just mentioning it on the off chance that it has something to do with this.

EDIT:
In the NVMe SSD Self-Test section in the Settings, both M2s are listed. It was done correctly for M2 that doesn't have WIndows on it, but failed for the one that does.
So it appears it's probably a problem with that drive specifically.

 

[Lutfij]

Welcome to the forums, newcomer!

What BIOS version are you on for your motherboard? Make and model of your drives? What ports are you populating on the SATA ports native to the chipset for the additional drives?

On second thoughts, please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.

 

[Odz3r]

Hi, thanks.

I think now that it may just be that the M2 has stopped working and the whole thing is irrelevant to the motherboard. It would be good to make sure though.

This is the information:

CPU: AMD Ryzen 5 5600X
CPU cooler: Included with the CPU
Motherboard: MSI MAG B550 TOMAHAWK (7C91-001R)
BIOS version - Click BIOS 5 Version E7C91AMS.A30
Ram: G.Skill Aegis 32GB DDR4-3200MHz (F4-3200C16D-32GIS) and RAM KINGSTON DDR4 2X32 KF432C16BBK2/64

SSD/HDD:
M2 1 (Still working): Samsung 500GB NVMe SSD 970 Evo Plus Series M.2
M2 2 (Not working/recognized): Samsung 970 Evo Plus SSD 1TB M.2 NVMe PCI Express 3.0
SATA Port2: Very old hard disk, not sure what
SATA Port6: Crucial MX500 SSD 250GB 2.5'' SATA III (I think)

GPU: Geforce 3060 Ti
PSU: Corsair TX-M Series TX850M 850W Gold - almost 3 years old
Chassis: Fractal Design Meshify C TG (FD-CA-MESH-C-BKO-TG)
OS: Windows 10
Monitor: Dell S2721D 27-inch (S2721D) and LG 25UM58-P 25"

EDIT: I swapped the two M.2 drives. Again, in BIOS Device SelfTest, the 500GB M.2 does the test successfully while the 1TB boot-drive M2 fails.

 

[Odz3r]

On second thoughts, please list the specs to your build like so:

Given that you asked for a list of specs and never replied, it seems that this was a rhetorical question with the sole purpose of wasting my time.

 

[SkyNetRising]

Given that you asked for a list of specs and never replied, it seems that this was a rhetorical question with the sole purpose of wasting my time.

No. You should have listed all the relevant specs already in the opening post.
So people do not have to remind you to list them.

 

[SkyNetRising]

EDIT:
In the NVMe SSD Self-Test section in the Settings, both M2s are listed. It was done correctly for M2 that doesn't have WIndows on it, but failed for the one that does.
So it appears it's probably a problem with that drive specifically.

That would be my conclusion too.
1TB drive has died.

Install windows on another drive.
Test failed drive with Samsung Magician.

 

[Odz3r]

No. You should have listed all the relevant specs already in the opening post.
So people do not have to remind you to list them.

Is there a guideline for new posts or forum rule that states this? I didn't come across any in the couple of pinned posts I checked before posting. I listed what seemed relevant in the first post.

 

[SkyNetRising]

Is there a guideline for new posts or forum rule that states this?
I listed what seemed relevant in the first post.

You have to use basic logic.
When asking about M.2 drive not being detected, then bare minimum info required is

motherboard model name,​

cpu model name,​

M.2 drive model name.​

All those things can impact M.2 drive compatibility with your system.
If you did ram upgrade recently, then also care to list model names for your ram modules.

 

[Odz3r]

You have to use basic logic.
When asking about M.2 drive not being detected, then bare minimum info required is

motherboard model name,​

cpu model name,​

M.2 drive model name.​

All those things can impact M.2 drive compatibility with your system.
If you did ram upgrade recently, then also care to list model names for your ram modules.

I'm not interested in lessons in "basic logic." Since you failed to answer my question, I will assume that there is no such rule/guideline. In any case, going by this logic, most of the list requested was not necessary, which goes back to my previous post.

 

[SkyNetRising]

If "basic logic" doesn't help you, then list everything.
That is, what moderator told you previously.

 

[Odz3r]

If "basic logic" doesn't help you, then list everything.
That is, what moderator told you previously.

You contradicted yourself by saying I needed to be reminded to post the entire list requested by Lutfij. You then said that according to your opinion I should actually only list 3 things. So you contradicted yourself.

Since you contradicted yourself, proving my own point that large part of the list was not needed and that he/she wasted my time by requesting it, your initial post refuting my own assertion that he wasted my time has been proven as misguided as Lutfij's post.

 

[SkyNetRising]

Whatever.

The point is, information you provided in your initial post was not enough.
If you can't figure out relevant information, then you have to provide everything.

You have wasted your own time and time of everybody else by not providing necessary information in your first post.
And you're continuing doing that with this pointless arguing.
Period.

Please someone close this thread. @Lutfij

 

[Odz3r]

Whatever.

The point is, information you provided in your initial post was not enough.
If you can't figure out relevant information, then you have to provide everything.

You have wasted your own time and time of everybody else by not providing necessary information in your first post.
And you're continuing doing that with this pointless arguing.
Period.

Please someone close this thread. @Lutfij

There is no "whatever". You contradicted yourself and now you're getting your panties in a bunch over it.