• Happy holidays, folks! Thanks to each and every one of you for being part of the Tom's Hardware community!

[SOLVED] Machine dies when booting to brand logo.

Diano

Distinguished
Dec 5, 2014
80
0
18,530
My machine:
Desktop Acer Aspire T3-715
Windows 10 Home 64-bit, updated to 21H1
Intel Core i5 Processor 6400
NVidia GeForce GTX745 4GB
Hard Drive : SATA3 1TB & SSD 128GB
Memory : DDR4 8GB
DVD-Super Multi drive
Card Reader
Integrated LAN 10/100/1000
Monitor : SamSung SyncMaster 933sw

Installations:
1.Windows 10 Home 64b. verssion 21H1
2.Photoshop cc 2021
And other small apps such as Faststone Photo Viewer, SuperAntiSpyware, etc.

Uses:
Editing photographs, RAW files, shot by DSLRs.
Digitizing negative images & editing them, RAW files.
An hour or two on internet, basically YouTube, everyday.

The issue:
Booting fails at brand logl.
1.About three minutes after tapping on the start button, booting stops & dies at the brand logo.
2.All USB ports are also dead.
3.Items still functioning :
3a. Start button can turn power on or off.
3b. Light in front panel is on.
3c. CPU & graphic card fans are turning.
3d. Monitore can be turned on or off by the start button.
Other than these, everything else is dead.

Please help. What causes the problem & how solve it?

Thanks.
Diano
 
Solution
My machine:
Desktop Acer Aspire T3-715
Windows 10 Home 64-bit, updated to 21H1
Intel Core i5 Processor 6400
NVidia GeForce GTX745 4GB
Hard Drive : SATA3 1TB & SSD 128GB
Memory : DDR4 8GB
DVD-Super Multi drive
Card Reader
Integrated LAN 10/100/1000
Monitor : SamSung SyncMaster 933sw

Installations:
1.Windows 10 Home 64b. verssion 21H1
2.Photoshop cc 2021
And other small apps such as Faststone Photo Viewer, SuperAntiSpyware, etc.

Uses:
Editing photographs, RAW files, shot by DSLRs.
Digitizing negative images & editing them, RAW files.
An hour or two on internet, basically YouTube, everyday.

The issue:
Booting fails at brand logl.
1.About three minutes after tapping on the start button, booting stops & dies at the brand logo.
2.All...
My machine:
Desktop Acer Aspire T3-715
Windows 10 Home 64-bit, updated to 21H1
Intel Core i5 Processor 6400
NVidia GeForce GTX745 4GB
Hard Drive : SATA3 1TB & SSD 128GB
Memory : DDR4 8GB
DVD-Super Multi drive
Card Reader
Integrated LAN 10/100/1000
Monitor : SamSung SyncMaster 933sw

Installations:
1.Windows 10 Home 64b. verssion 21H1
2.Photoshop cc 2021
And other small apps such as Faststone Photo Viewer, SuperAntiSpyware, etc.

Uses:
Editing photographs, RAW files, shot by DSLRs.
Digitizing negative images & editing them, RAW files.
An hour or two on internet, basically YouTube, everyday.

The issue:
Booting fails at brand logl.
1.About three minutes after tapping on the start button, booting stops & dies at the brand logo.
2.All USB ports are also dead.
3.Items still functioning :
3a. Start button can turn power on or off.
3b. Light in front panel is on.
3c. CPU & graphic card fans are turning.
3d. Monitore can be turned on or off by the start button.
Other than these, everything else is dead.

Please help. What causes the problem & how solve it?

Thanks.
Diano
try to unplug the psu from wall socket, and take off the battery on the motherboard, and press the power button for 10 seconds, and put the battery back and the power cable to wall socket, and try to power on the pc again.
 
Solution