Many BSODs Windows 7 Graphics related

wiki99

Prominent
Oct 3, 2017
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So, having a problem with BSODs for quite a long time, and I'm really tired of it to the point where I would like to ask for expertise than blindly try to fix it myself like I always do.

The thing is that each time I play a game that would make my PC use most of its resources, it only lasts from 1-6 hours after which the game either crashes, or I get a BSOD, as i said I've had this problem for quite a while, and recently discovered that most of the BSODs came from one of the memory slots being damaged and barely functional, so i disconnected the RAM stick and stopped using the 4th slot, since then I had no more problems until now, with mostly graphic related BSODs(at least they seem like graphic related).

I apologize if i seem arrogant.

Most recent BSOD debugged using Windbg:

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - Instrukcja spod 0x%08lx odwo

FAULTING_IP:
dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+c4
fffff880`04576f1c 8b4810 mov ecx,dword ptr [rax+10h]

EXCEPTION_RECORD: fffff88002e90668 -- (.exr 0xfffff88002e90668)
ExceptionAddress: fffff88004576f1c (dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+0x00000000000000c4)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 00000000cb000010
Attempt to read from address 00000000cb000010

CONTEXT: fffff88002e8fec0 -- (.cxr 0xfffff88002e8fec0;r)
rax=00000000cb000000 rbx=fffff8a009f07150 rcx=fffffa800965e000
rdx=fffffa8004eacec0 rsi=fffffa800965e000 rdi=fffffa800965e000
rip=fffff88004576f1c rsp=fffff88002e908a0 rbp=fffffa800a3e2528
r8=fffffa800660e701 r9=0000000000000000 r10=0000000000000000
r11=0000000000000247 r12=fffffa8004eacec0 r13=0000000000000001
r14=0000000000000000 r15=0000000000000001
iopl=0 nv up ei pl nz na po nc
cs=0010 ss=0000 ds=002b es=002b fs=0053 gs=002b efl=00010206
dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+0xc4:
fffff880`04576f1c 8b4810 mov ecx,dword ptr [rax+10h] ds:002b:00000000`cb000010=????????
Last set context:
rax=00000000cb000000 rbx=fffff8a009f07150 rcx=fffffa800965e000
rdx=fffffa8004eacec0 rsi=fffffa800965e000 rdi=fffffa800965e000
rip=fffff88004576f1c rsp=fffff88002e908a0 rbp=fffffa800a3e2528
r8=fffffa800660e701 r9=0000000000000000 r10=0000000000000000
r11=0000000000000247 r12=fffffa8004eacec0 r13=0000000000000001
r14=0000000000000000 r15=0000000000000001
iopl=0 nv up ei pl nz na po nc
cs=0010 ss=0000 ds=002b es=002b fs=0053 gs=002b efl=00010206
dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+0xc4:
fffff880`04576f1c 8b4810 mov ecx,dword ptr [rax+10h] ds:002b:00000000`cb000010=????????
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 0

ERROR_CODE: (NTSTATUS) 0xc0000005 - Instrukcja spod 0x%08lx odwo

EXCEPTION_PARAMETER1: 0000000000000000

EXCEPTION_PARAMETER2: 00000000cb000010

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002f08100
GetUlongFromAddress: unable to read from fffff80002f081c8
00000000cb000010 Nonpaged pool

FOLLOWUP_IP:
dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+c4
fffff880`04576f1c 8b4810 mov ecx,dword ptr [rax+10h]

BUGCHECK_STR: 0x7E

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

LAST_CONTROL_TRANSFER: from fffff8800457404b to fffff88004576f1c

STACK_TEXT:
fffff880`02e908a0 fffff880`0457404b : 00000000`00000000 fffffa80`05397c60 00000000`000000bb 00000000`00000000 : dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+0xc4
fffff880`02e908d0 fffff880`0458e82d : 00000000`00000000 fffff8a0`03671b30 fffffa80`00000000 fffffa80`0660e770 : dxgmms1!VIDMM_GLOBAL::prepareDmaBuffer+0x43f
fffff880`02e90aa0 fffff880`0458e568 : fffff880`02f68f40 fffff880`0458df00 fffffa80`00000000 fffffa80`00000000 : dxgmms1!VidSchiSubmitRenderCommand+0x241
fffff880`02e90c90 fffff880`0458e066 : 00000000`00000000 fffffa80`0998dd50 00000000`00000080 fffffa80`0958b410 : dxgmms1!VidSchiSubmitQueueCommand+0x50
fffff880`02e90cc0 fffff800`02f66df6 : 00000000`02bf8ec2 fffffa80`09399b50 fffffa80`048da040 fffffa80`09399b50 : dxgmms1!VidSchiWorkerThread+0xd6
fffff880`02e90d00 fffff800`02cbd6e6 : fffff880`02f64180 fffffa80`09399b50 fffff880`02f6efc0 fffff880`0188e0d9 : nt!PspSystemThreadStartup+0x5a
fffff880`02e90d40 00000000`00000000 : fffff880`02e91000 fffff880`02e8b000 fffff880`02e90640 00000000`00000000 : nt!KxStartSystemThread+0x16


SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+c4

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME: dxgmms1.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 58c80507

IMAGE_VERSION: 6.1.7601.23721

STACK_COMMAND: .cxr 0xfffff88002e8fec0 ; kb

FAILURE_BUCKET_ID: X64_0x7E_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+c4

BUCKET_ID: X64_0x7E_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+c4

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:x64_0x7e_dxgmms1!vidmm_global::referenceallocationforpreparation+c4

FAILURE_ID_HASH: {17b1e271-a05a-b46e-44eb-5e297d276077}

Followup: MachineOwner
---------

 
Solution
I found the reason to all of those BSODs occuring, when i reinstalled my grapics card drivers i accidently installed a high defnition audio with them along with already having one, and the second high definition audio was set to have the same hardware id as the graphics card which caused the BSODs to occur. After i disabled the driver i tested my pc by playing GTA 5 for 12 hours non-stop, no issues whatsoever. Hope that this solution works for others.

wiki99

Prominent
Oct 3, 2017
3
0
520
I recently built this PC out of parts, and cleaned the GPU thoroughly, even changed the thermal paste(or however its called) so it is clean, and when it comes to ram, after i stopped using that 4th port it does not cause any problems, but i will look into temperature readings, might have to install an extra fan or something, will give u an update once i do and check if i still get BSODs
 

wiki99

Prominent
Oct 3, 2017
3
0
520
I found the reason to all of those BSODs occuring, when i reinstalled my grapics card drivers i accidently installed a high defnition audio with them along with already having one, and the second high definition audio was set to have the same hardware id as the graphics card which caused the BSODs to occur. After i disabled the driver i tested my pc by playing GTA 5 for 12 hours non-stop, no issues whatsoever. Hope that this solution works for others.
 
Solution

Pimpom

Distinguished
May 11, 2008
468
31
18,940
Nice to hear that your problem is solved. Now that you've mentioned it, I think I've also noticed that installing a graphics driver sometimes brings up an offer to install HD audio drivers. Still, it can't be common to have it cause a hardware conflict like that.