Archived from groups: microsoft.public.windowsxp.help_and_support (
More info?)
Hi,
Thank you for your reply and I have known the further information.
It seems that this issue should be caused by Cisco VPN client. Because I
don't know what kind of VPN Server you are using, I suggest you contact
Cisco to see if there is any more information about this issue.
I understand that you may feel you have been bounced around between
different support professionals, and I realize that it is very frustrating.
Please feel free to involve me during the process of contacting Cisco
support, and I am very glad to be of any assistance regarding this special
problem.
Have a nice day!
Sincerely,
Tom Che
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
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--------------------
>Thread-Topic: Mapped Drive Connection to Network Share is being
disconnected
>thread-index: AcVAXEKS6192SHW5SfO/2g3EOuU5mw==
>X-WBNR-Posting-Host: 63.239.207.77
>From: =?Utf-8?B?Q2hhcmxpZSBIaWxs?= <interstateIT@news.postalias>
>References: <8760DD9C-D027-491F-A1B0-4968C14703E9@microsoft.com>
<WE4ApCpOFHA.3136@TK2MSFTNGXA01.phx.gbl>
>Subject: RE: Mapped Drive Connection to Network Share is being disconnected
>Date: Wed, 13 Apr 2005 12:09:04 -0700
>Lines: 176
>Message-ID: <A41D2A06-4525-472F-8E58-E9D4E7B4C011@microsoft.com>
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microsoft.public.windowsxp.help_and_support:136399
>NNTP-Posting-Host: tk2msftngxa03.phx.gbl 10.40.2.157
>X-Tomcat-NG: microsoft.public.windowsxp.help_and_support
>
>Hello Tom,
>
>I did apply the changes to the registry to both client and servers. It
>didn't help. BUT
>I think I found the culprit! Step 3 #3. I uninstalled the Cisco VPN
client
>and it worked! The drives are now connecting all the time. No more
>disconnects. Now the problem now is how can the user connect remotely
>without the VPN client? Do you have any similar reports like this? The
user
>is using the same laptop to both office and home.
>
>
>"Tom Che [MSFT]" wrote:
>
>> Hi,
>>
>> Thank you for posting.
>>
>> From your post, my understanding of this issue is: How to prevent
Windows
>> XP Professional clients with mapped drives to Windows 2000 and Windows
NT4
>> from being disconnected after a few minutes of idle time. If this is
not
>> correct, please feel free to let me know.
>>
>> Based on my research, the disconnecting can be caused by the clients or
the
>> servers. Please refer to the following steps to solve the issue
>> respectively:
>>
>> Step 1: On the servers which are sharing folders (Windows 2000 or
Windows
>> NT4)
>> --------------------------------------------------
>> First, I would like to confirm with you that whether you performed the
>> steps which mentioned in the KB297684 on the server side. The steps in
the
>> KB297684 should be performed on the server, if you performed the steps
on
>> the client, the issue cannot be resolved. I also paste related
>> information here for your convenience:
>>
>> 1. NOTE: You cannot use this method to turn off the autodisconnect
feature
>> of the Server service. You can only use this method to change the
default
>> time-out period for the autodisconnect feature.
>>
>> Use Registry Editor to increase the default time-out period. To do this,
>> follow these steps, and then quit Registry Editor:
>>
>> a. Click "Start", click "Run", type "regedit" (without the quotation
marks)
>> (Windows 2000) or type "regedt32" (without the quotation marks) (Windows
NT
>> 4.0), and then click "OK".
>>
>> b. Locate and then click the following key in the registry:
>>
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\lanmanserver\parameters
>>
>> c. In the right pane, click the autodisconnect value, and then on the
>> "Edit" menu, click "Modify". If the autodisconnect value does not
exist,
>> follow these steps:
>>
>> (a).On the "Edit" menu, point to "New", and then click "REG_DWORD".
>>
>> (b).Type "autodisconnect" (without the quotation marks), and then press
>> ENTER.
>>
>> d. Click "Hexadecimal".
>>
>> e. In the "Value data" box, type "ffffffff" (without the quotation
marks),
>> and then click "OK".
>>
>> 2. NOTE: If you use this method, you may turn off the autotuning feature
>> for the Server service.
>>
>> To change the default time-out period for the autodisconnect feature of
the
>> Server service, open a command prompt, type the following line, and then
>> press ENTER
>>
>> "net config server /autodisconnect:<number>" (without the quotation
marks)
>> where <number> is the number of minutes that you want the server to wait
>> before it disconnects a mapped network drive. The maximum value for
this
>> command is 65,535.
>>
>> NOTE: If you set the autodisconnect value to 0 (zero), the
autodisconnect
>> feature is not turned off, and the Server service disconnects mapped
>> network drives after only a few seconds of idle time.
>>
>> To turn off the autodisconnect feature, open a command prompt, type the
>> following line, and then press ENTER:
>>
>> "net config server /autodisconnect:-1" (without the quotation marks)
>>
>> Step 2: On the clients with mapped drivers (Windows XP Professional)
>> -------------------------------------------------------
>> If you have already performed the steps in KB297684 on the server, but
the
>> method above does not work, please refer to the following steps to see
if
>> the issue can be resolved:
>>
>> 1. You can try this registry setting:
>>
>>
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\lanmanworkstation\param
>> eters
>>
>> Name = KeepConn
>> Type = REG_DWORD
>> Value = ffff
>>
>> 2. Also, make sure the customer doesn't have this registry setting:
>>
>> HKLM\SYSTEM\CCS\Control\Networkprovider\RestoreConnection=1 (default = 0)
>>
>> This makes the system to disable restoring the network connections.
>>
>> Step 3: Some third-party software may cause the disconnecting
>> ---------------------------------------------------------
>> 1. Compaq management utilities on the server have been known to cause
the
>> issue on clients. Please review Q305355.
>>
>> 2. There are some antivirus or firewall utilities on the clients have
been
>> known to cause disconnecting. No specific packages can be identified,
but
>> try removing them all to see if the problem goes away.
>>
>> 3. Some Cisco related software, such as the Cisco VPN Client may cause
this
>> issue. If such software is installed on the Windows XP, please
temporary
>> uninstall them for a test.
>>
>> If the issue still exists, please let me know the following information
so
>> that I can provide further assistance on this problem:
>>
>> When the mapped drives are disconnected after a regular interval of
>> inactivity, if you try to access or browse them, does it reconnect
quickly
>> or the connection cannot be re-established?
>>
>> I look forward to your reply.
>>
>> Have a nice day!
>>
>> Sincerely,
>>
>> Tom Che
>>
>> Microsoft Online Partner Support
>> Get Secure! - www.microsoft.com/security
>> =====================================================
>> When responding to posts, please "Reply to Group" via your newsreader so
>> that others may learn and benefit from your issue.
>> =====================================================
>> This posting is provided "AS IS" with no warranties, and confers no
rights.
>>
>> --------------------
>> >Thread-Topic: Mapped Drive Connection to Network Share is being
>> disconnected
>> >thread-index: AcU6AeLet/oRH/Y4QC6tkaJ8WvMKLw==
>> >X-WBNR-Posting-Host: 63.239.207.77
>> >From: =?Utf-8?B?Q2hhcmxpZSBIaWxs?= <interstateIT@news.postalias>
>> >Subject: Mapped Drive Connection to Network Share is being disconnected
>> >Date: Tue, 5 Apr 2005 10:07:02 -0700
>> >Lines: 4
>> >Message-ID: <8760DD9C-D027-491F-A1B0-4968C14703E9@microsoft.com>
>> >MIME-Version: 1.0
>> >Content-Type: text/plain;
>> > charset="Utf-8"
>> >Content-Transfer-Encoding: 7bit
>> >X-Newsreader: Microsoft CDO for Windows 2000
>> >Content-Class: urn:content-classes:message
>> >Importance: normal
>> >Priority: normal
>> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>> >Newsgroups: microsoft.public.windowsxp.help_and_support
>> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.1.29
>> >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
>> >Xref: TK2MSFTNGXA01.phx.gbl
>> microsoft.public.windowsxp.help_and_support:134129
>> >X-Tomcat-NG: microsoft.public.windowsxp.help_and_support
>> >
>> >How can I prevent the mapped drives from being disconnected. Tried
>> following
>> >the instructions under Article - Q297684 and it didn't help. Client
>> computer
>> >is using XP Pro to connect to Windowss 2000 shared folders and NT4
shared
>> >folders. Client is stil being disconnected constantly.
>> >
>>
>>
>
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