In short, my download and upload speeds are normal at 400 downloads 20 upload. When I do speed tests/ pingplotter / play games, my average ping is generally at 'normal levels' 10-40. But very often it'll spike and have a large variance to it - which affects my gameplay as I teleport around corners/rubberband when I see these spikes on the graph in-game. Shots don't register cleanly and it feels as if I'm at a disadvantage where people see me first or hit me first.
I'm not sure if this is jitter or what the technical term for it would be, but when I look at other peoples' graphs they have generally stable numbers and a tight range on their latency, meanwhile mine goes anywhere from 10ms to 90-200.
First graph is a 'normal' graph of a stable connection from someone near me in NYC. The other 2 are mine where you can see the erratic behavior and high ping ceiling.
I also have a pingplotter graph of me pinging to 8.8.8.8. It shows something similar where the latency range from hops is huge, where it'll spike from 20 ping to 120 every like 8-15 seconds on every hop besides 1, and it's most noticeable on the 3-6 hops.
I have a tech coming soon, but I wondered if anyone knows what things could cause this kind of behavior or what it's called so I can better explain it to the tech.
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Below will be stats about my computer/network and things I've done to trouble shoot:
Network: Spectrum/Charter Internet w/ Ethernet, SAGEMCOM FAST 5280 Router
ASUS X570 GAMING PLUS (WIFI) motherboard, Exclusive Realtek® L8200A Gigabit Ethernet LAN port on it.
Windows 10
Only 3-4 devices on it usually, 2 phones and my computer + tv, but even during non-peak hours (1-5AM) I still have this issue so I don't think congestion in my house or neighborhood is the issue.
I've made sure I have all drivers up to date, reinstalled multiple times as I messed with things like network adapter properties etc.
I've tried various cmd command fixes with netsh commands etc., various DNS servers, TCP optimizers, Clean boots, pings/tracerts to see if it was an issue with my cable/router etc. My understanding issues in hop 1 are errors with a cable or router, hop 2 are issues with you and your isp.
So far any tweaks I've made I've undone by reinstalling drivers or setting to windows defaults because they either A) caused packet loss, B) slowed my download speeds dramatically or C) had no effect so I figured I should just undo them.
If you have any questions about my spec or need more pics of something let me know and I will update my thread. Thanks.
I'm not sure if this is jitter or what the technical term for it would be, but when I look at other peoples' graphs they have generally stable numbers and a tight range on their latency, meanwhile mine goes anywhere from 10ms to 90-200.
First graph is a 'normal' graph of a stable connection from someone near me in NYC. The other 2 are mine where you can see the erratic behavior and high ping ceiling.
I also have a pingplotter graph of me pinging to 8.8.8.8. It shows something similar where the latency range from hops is huge, where it'll spike from 20 ping to 120 every like 8-15 seconds on every hop besides 1, and it's most noticeable on the 3-6 hops.
I have a tech coming soon, but I wondered if anyone knows what things could cause this kind of behavior or what it's called so I can better explain it to the tech.
-------------------------------------------------------------------------------------------------------------
Below will be stats about my computer/network and things I've done to trouble shoot:
Network: Spectrum/Charter Internet w/ Ethernet, SAGEMCOM FAST 5280 Router
ASUS X570 GAMING PLUS (WIFI) motherboard, Exclusive Realtek® L8200A Gigabit Ethernet LAN port on it.
Windows 10
Only 3-4 devices on it usually, 2 phones and my computer + tv, but even during non-peak hours (1-5AM) I still have this issue so I don't think congestion in my house or neighborhood is the issue.
I've made sure I have all drivers up to date, reinstalled multiple times as I messed with things like network adapter properties etc.
I've tried various cmd command fixes with netsh commands etc., various DNS servers, TCP optimizers, Clean boots, pings/tracerts to see if it was an issue with my cable/router etc. My understanding issues in hop 1 are errors with a cable or router, hop 2 are issues with you and your isp.
So far any tweaks I've made I've undone by reinstalling drivers or setting to windows defaults because they either A) caused packet loss, B) slowed my download speeds dramatically or C) had no effect so I figured I should just undo them.
If you have any questions about my spec or need more pics of something let me know and I will update my thread. Thanks.
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