Matshita DVD RAM UJ-850S ATA Device problems

[Trobadour]

Hey, This actually sounds like a viable solution, as I remeber my DVD drive use to be "D:" but after deleting the lower filters, it works but it is now labeled as the "E:" Could you please list the steps for changing the drive name, or re-ordering them?

Thank you Othman Zalloum !!!

I would like to add that Othman Zalloum who left the post on how to retrieve the use of the Matshita DVD RAM UJ-850S ATA Device,which is in my Acer 7720 G laptop is a gem.I followed his instrustion and was able to retreve it for use,However it would not read or write to CD's.

Then as I remembered seeing this Matshita DVD RAM UJ-850S ATA Device listed in my Bios during a setup,I decided t go back and I changed the setting and placed it as the first drive in the list of drives located their.And for me it worked,I now can used the dive as normal...Thanks Othman for your help.It is a shame that the folks who put out the pc's will not help you regain use without outragouis charges.Acer wanted 59.00 fo 30 mintues of their time or 199.00 for a year of help fom their techs.

As for as I am concened,I won't buy their products again...I am not saying their products are bad at all,I like the PC I have.I just can't see having to pay to get help in something that I puchased that was put out to market from their company in the first place.That is just not good bussiness in my opinion.You want folks to buy your poducts again,you should help them along the way with what they already puchased...It's just my opinion...

 

[jbepreed]

I am having the same problem.
Did you solve your problem?

 

[Trobadour]

I am having the same problem.
Did you solve your problem?

I haven't solved the problem, but i found my warranty for my vaio and its good for three years, which means i am still covered. I will, though, try to add the multi string upper value like the guy above suggested, but the second value, i don't know what specific value he is speaking of. If i fix it on my own, i will come back and post it.

 

[TOM_10]

Othman,
Thanks for your help, but my reg key doesn't have a upperfiltersbak or lowerfiltersbak values. Can this be fixed?
Thanks,
Harry

hARRY- SAME PROBLEM AS YOU- DID YOU EVER GET A RESONSE? tHANKS

 

[slp55]

I just spent all day on this beautiful Labor Day trying to fix my same problem on my Vaio with the UJ-850S burner. I have itunes and was able to burn cd's for a year. Then all of a sudden I too had the error 39 saying my burner was corrupt. I followed Mr. Zalloum's advice and the corrupt error message disappeared, but like several people who posted, then my itunes began saying "no disc recorder" or something like that. i uninstalled and reinstalled itunes. still kept getting the pop-up screen from itunes assistant saying "the registry settings used by the itunes drivers for importing and burning cds and dvds are missing." I entered this message into a Google search, and found the following, which solved my problem!!!!! I installed the GEAR software driver addressed below, and voila, my itunes burns cd's again (I didn't have to do the 2nd alternative suggestion below as downloading the GEAR driver worked perfectly).

http://worldwidetech.wordpress.com/2008/09/11/itunes-8-loses-cd-dvd-import-burning-drivers/
Here is what the above link says, just in case the link stops working at some point:
iTunes 8 Loses CD & DVD Import & Burning Drivers
September 11, 2008 in CD Burning, DVD Burning, Drivers, Errors, Multimedia, Windows, iTunes
Tags: CD, DVD, Errors, How To, iTunes, Solutions, Windows

It seems that some users installing iTunes 8 on Windows systems are encountering an error message:

“ERROR: The registry settings used by the iTunes drivers for importing and burning cds and dvds are missing… Please re-install iTunes”

iTunes uses GEAR software drivers for importing and burning CD’s & DVD’s. Re-installing (or installing the latest GEAR drivers seems to fix this problem. No reboot required for this install.

You can get the current GEAR drivers here: http://www.gearsoftware.com/support/drivers.cfm

If this does not fix your problem download a fresh installer for iTunes here: http://www.apple.com/itunes/download/

Uninstall iTunes, reboot, & then do a fresh install of iTunes.

HOPE THIS HELPS YOU GUYS. I KNOW IT HELPED ME!!!!!

 

[Guest]

Excellent answer - to a problem that had beaten my IT guy - he thought the DVD player was broken!

Regards

Siclops

 

[vetteluv]

I just wanted to say thank you for the regedit fix!!! I recently updated a bunch of drivers on my Sony Vaio VGN N220E and when I restarted my laptop, my dvd drive was not showing or working. I had the exact same symptoms as the original poster. I just did the registry fix that you suggested and my dvd drive works perfect. I can honestly say that I never would've figured that one out if you hadn't taken the time to post the fix. So thanks again for your time and effort!

 

[Peninah]

Hi:

I have a vaio by sony and I found two drivers in the device manager: the one listed on this post and FWF BW 962w117 GTU SCSI.

I followed Othman's instructions but there was no "UpperFilters" registry value listed, No Lowerfilters.

My CD/DVD used to work very well. Now, it is not working at all. I did try to use system restore to an earlier date. It didn't work. I did try to get Sony's help and they did remove something from the registry, I don't know what.

Nothing has worked, any ideas?

Peggy

 

[pradeep kumar]

hi...........
i m having lenovo laptop having matshita dvd ram uj-875s 1.01
it is able to read dvd but unable to read cd and unable to burn both

 

[warlordfmike]

Ello im usin vista ulimate. & did a reformat to try & fix my burn isssue

when i did the reformat i still could not burn audio cds with out it doin false/fake burns
i checked to see if i had upper & lower Filters they were not there.. also have a windows service missing

( IMAPI CD-Burning COM Service ) is the name of the missing windows service..

when i burn with wmp11/real player anything only a 5 out of 10 songs or less will burn..
iv tryed updating the firmware & the windows driver.. but to no luck.. im wanting to know if theres away to put the Upper & Lower Filters back in to windows registry & install the missing windows service

steps iv tryed:

Upgraded Firmware.
Uninstall & Reinstall Windows disk driver
tryed other brands of blank media/blank cds
check disk drive it self master is on top of slave & are set right changed data cable
tryed to delete the upper & lower Filters ( but were not there ) ( Even after a reformat of the HDD )

nothing has helped & im wasting money doin false/fake burns.. is there anything for this.. iv tryed ever step & everthing i could find to try & fix this issue but not been able to...

 

[selcukyalcinim]

Hi elpats

Follow this procedure to resolve the error if the optical drive is missing from Computer in the Microsoft® Windows Vista™ operating system.

WARNING: There is a risk of data loss. This procedure involves editing the Registry. Using the Registry editor incorrectly can cause serious problems that may require the operating system to be reinstalled and can result in the potential loss of data.

NOTE: A backup of the registry can be created.

Click the Start button, and then in the search box, type regedit.
Press the Enter key.
NOTE: If prompted for an administrator password or a User Account Control prompt is displayed, type the appropriate password or click Continue.

In the Registry Editor window, in the left pane, double-click the HKEY_LOCAL_MACHINE folder.
In the HKEY_LOCAL_MACHINE folder, double-click the System folder.
In the System folder, double-click the CurrentControlSet folder.
In the CurrentControlSet folder, double-click the Control folder.
In the Control folder, double-click the Class folder.
In the Class folder, click to select the {4D36E965-E325-11CE-BFC1-08002BE10318} folder.
In the right pane, click to select the UpperFilters registry value.
On the menu bar, click Edit.
In the Edit menu, click Delete.
In the Confirm Value Delete dialog box, click the Yes button.
In the right pane, click to select the LowerFilters registry value.
On the menu bar, click Edit.
In the Edit menu, click Delete.
In the Confirm Value Delete dialog box, click the Yes button.
NOTE: Do not delete the UpperFiltersBak or LowerFiltersBak registry values.

Close the Registry Editor window.
Restart the computer.


Best Regards/Othman Zalloum

Dear Othman Zalloum
i had same trouble about uj 850s
i tried your solution
and its ok 😀
thanx from istanbul

 

[selcukyalcinim]

Ello im usin vista ulimate. & did a reformat to try & fix my burn isssue

when i did the reformat i still could not burn audio cds with out it doin false/fake burns
i checked to see if i had upper & lower Filters they were not there.. also have a windows service missing

( IMAPI CD-Burning COM Service ) is the name of the missing windows service..

when i burn with wmp11/real player anything only a 5 out of 10 songs or less will burn..
iv tryed updating the firmware & the windows driver.. but to no luck.. im wanting to know if theres away to put the Upper & Lower Filters back in to windows registry & install the missing windows service

steps iv tryed:

Upgraded Firmware.
Uninstall & Reinstall Windows disk driver
tryed other brands of blank media/blank cds
check disk drive it self master is on top of slave & are set right changed data cable
tryed to delete the upper & lower Filters ( but were not there ) ( Even after a reformat of the HDD )

nothing has helped & im wasting money doin false/fake burns.. is there anything for this.. iv tryed ever step & everthing i could find to try & fix this issue but not been able to...

there was no upperfilter in my folders but there was lowerfilter and i just deleted thats all

 

[selcukyalcinim]

hey guys
try this

www.tinyurl.com/toshibadvd

toshiba s advice

its works too

 

[Guest]

I have a Mashita dvd-ram uj-850 ata-drive that is not working properly. The drive is recording dvd-rw and cd-rw but when it comes to dvd-r or cd-r is not recording them. The cd-r or dvd-r starts recording but it gets to a point where I get this message: "blank media cannot be detected" and it stops recording. I have tried everything that has been posted in this websites, going to the registry and deleting the registries, I have also gone to the microsoft website to have it diagnosted and according to the web site it has been fixed but the problem is still happening.

Can anybody help me please?

 

[deOmega]

For anyone having having issues:

Microsoft now has a software that would fix it for you ; 'Microsoft Fix It'.

Just go to the link below, select the problem you are having In this case this one:
[[Your CD or DVD drive cannot read or write media
Automatically diagnose and repair problems with your CD or DVD drive when trying to read or burn media in Windows Vista.]]
and follow the instructions. You need to run this program in Internet explorer (of course), or if using Firefox, use one of the workarounds, but simplest to just open the link with IE and get it over with.

http://support.microsoft.com/gp/mats

Enjoy,
deOmega

 

[Guest]

I have this same dvd drive inside my LG hard disk/dvd recorder (connected to my TV not laptop).
It no longer reads any discs and just ejects the disc after trying to read it.
I've had it apart and cleaned the lens with a cotton bud but still no joy.
Anybody on here have any ideas or know where i can buy a replacement drive?

 

[ozalloum]

Dear Othman Zalloum
i had same trouble about uj 850s
i tried your solution
and its ok 😀
thanx from istanbul

You Welcome! Enjoy.

 

[b_ashegh]

SOLVED IT BY CHANCE.DVD drive recognizes blank DVDs as CD
SOLVED IT BY CHANCE.



I have VAIO VGN-SZ740 Laptop equipped with MATSHITA DVD-RAM UJ-852S DVD drive and WIN XP SP2. my problem occurred suddenly, after a successful burning process, the DVD drive recognized blank DVDs as CDROM. so I could not write any more DVDs. I don't know if it could write over it as a CD-R or not.It read DVDs without problem.

It may sounds ridiculous, but after all I could not find any useful solution to solve my problem, including reinstalling DVD device, removing upper and lower filters in registry, restoring to an earlier point, contacting to service center and VAIO online support which both of them suggested me to replace the device, I decided to make a risk by my own. I made a backup of the registry key located in : 4D36E965-E325-11CE-BFC1-08002BE10318 which describes upper and lower filters, then I simply deleted the total key, it was performed with 1 error. all the parameters were removed except one of them. then I simply restarted the laptop and it was solved!
yeap, it was really solved, I was near to order a new drive.
BUT IF YOU GONNA DO THAT BE CARE, I'm not sure if it hurts your system or not, I did it in my own risk. and still I have not faced any problem.
who knows.

 

[desktoppopcorn]

In the Registry Editor window, in the left pane, double-click the HKEY_LOCAL_MACHINE folder.
In the HKEY_LOCAL_MACHINE folder, double-click the System folder.
In the System folder, double-click the CurrentControlSet folder.
In the CurrentControlSet folder, double-click the Control folder.
In the Control folder, double-click the Class folder.
In the Class folder, click to select the {4D36E965-E325-11CE-BFC1-08002BE10318} folder.
lose the Registry Editor window.
Restart the computer.


Best Regards/Othman Zalloum[/quotemsg]

dear Othman, i read your explanation for this problem and found it very interesting. You may be able to shed some light on a problem i have with

dvd drives failing to read a new dvd. The drive indicates that the disk is full and will fail on a write. I bought a new drive for another computer and those dvds show the same indication. I tried the disk in a iMac and it was good and could be written to. Just wondering why the PCs are not recognizing the disks.

I have used these disks for a long time and then all of a sudden they all seem to be bad. Do you know of any reason for this condition?

thought abt buying new disks for the pcs.. to check them with
better quality disks.. the ones that are showing up bad were on sale. (ha ha i wonder why?)


thanks cameron

 

[mathiass]

Hi Othman
My Toshiba Satalite Pro A200 had a problem after uninstalling a student version of a program ready to install a commercial licence version. The optic drive could not be seen in explorer any more and the program would not load. I tried everything I could think of which is not much, then I came across your solution. Thanks as it now works great. I will say this is the first time I have had problems with the machine in the 3 years I have had it. Thanks again and much appreciated.
S Mathias

 

[Yedwa]

Hi elpats

Follow this procedure to resolve the error if the optical drive is missing from Computer in the Microsoft® Windows Vista™ operating system.

WARNING: There is a risk of data loss. This procedure involves editing the Registry. Using the Registry editor incorrectly can cause serious problems that may require the operating system to be reinstalled and can result in the potential loss of data.

NOTE: A backup of the registry can be created.

Click the Start button, and then in the search box, type regedit.
Press the Enter key.
NOTE: If prompted for an administrator password or a User Account Control prompt is displayed, type the appropriate password or click Continue.

In the Registry Editor window, in the left pane, double-click the HKEY_LOCAL_MACHINE folder.
In the HKEY_LOCAL_MACHINE folder, double-click the System folder.
In the System folder, double-click the CurrentControlSet folder.
In the CurrentControlSet folder, double-click the Control folder.
In the Control folder, double-click the Class folder.
In the Class folder, click to select the {4D36E965-E325-11CE-BFC1-08002BE10318} folder.
In the right pane, click to select the UpperFilters registry value.
On the menu bar, click Edit.
In the Edit menu, click Delete.
In the Confirm Value Delete dialog box, click the Yes button.
In the right pane, click to select the LowerFilters registry value.
On the menu bar, click Edit.
In the Edit menu, click Delete.
In the Confirm Value Delete dialog box, click the Yes button.
NOTE: Do not delete the UpperFiltersBak or LowerFiltersBak registry values.

Close the Registry Editor window.
Restart the computer.


Best Regards/Othman Zalloum

Dear Othamn,

Followed steps carefully but unfortunately it didn't solve my HP Pavilion DV6000 (Service Tag DV6312ea). "Vista 32 Home Premium".

The issue is, it does detects (seeing) any disc inserted but as "blank". This problem started when Windows Updates "upgraded" my system from SP1 to SP2. Did restore + restore but never solved it. The point is really wouldn't like to take up to the Default Factory Restoration., his because some of the software I am currently running requires SP2. Kindly, assist.

Yedwa

 

[johnmerc]

Dear Othamn,
Just to let you know another happy customer. Your solution worked perfectly on my Toshiba X205 Satellite with Windows XP.

 

[Guest]

hello mate i also had a problem with my mashita drive and i followed you regedit advice and deleated the reg key as instructed step by step and hay presto i now have my dvd rw drive back so this note is to say thank you for uploading the instuctions m8 you realy have saved my day well oce again thanx and if if any body reads this the instuctions do work if you follow them properly step by step if ur not shure double check the info this guy now what he is doing : )

 

[Guest]

Originally just deleting the upper limit did not work. If this is the case you may need to delete the lower limit as well, its in the same location. Now my itunes complains every time I start it but its a small price to pay.
Thanks so much.

 

[gutierrez1983]

hey guys
try this

www.tinyurl.com/toshibadvd

toshiba s advice

its works too

that´s the only thing that worked for me. THANK YOU SO MUCH selcukyalcinim!!!!!! also was the easiest way to get the things done. Great job dude!

Just to make clear: my drive is a UJ-850S running on windows xp sp3 (32-bit obviously) in a acer aspire 5100 laptop.