I have an Optiplex 380 with 2 RAM slots which was listed as 4GB cpacity and I'm running 2x4GB=8GB DDR3 just fine. Dell only lists what was available and tested with that system when new. Also he said SFF not USFF which is different.
Crucial.com says 16GB for the SFF and they guarantee their kits to work. http://www.crucial.com/usa/en/compatible-upgrade-for/Dell/optiplex-780-small-form-factor
I have an Optiplex 380 with 2 RAM slots which was listed as 4GB cpacity and I'm running 2x4GB=8GB DDR3 just fine. Dell only lists what was available and tested with that system when new. Also he said SFF not USFF which is different.
Crucial.com says 16GB for the SFF and they guarantee their kits to work. http://www.crucial.com/usa/en/compatible-upgrade-for/Dell/optiplex-780-small-form-factor