- Feb 21, 2024
- 4
- 1
- 15
System: Asus ROG Strix G16 G614JI, purchased early september of last year
Upgraded to 32GB DDR5@5200mhz and a 2TB SSD a month after buying the laptop
Tried sfc/scannow, DISM, as well as SSD, GPU and memory test, passed all of them on every Windows install
Tried completely reinstalling Windows 11 and putting original 16GB ram and 1TB SSD back in
One more thing, I haven't done any overclocking to any component of the system, unless the 5200 mhz ram up from 4800 counts
Problems started early February, when Chrome tabs started crashing, with either status_breakpoint or status_access_violation, usually YouTube a couple minutes into watching a video, I never timed it but it was pretty frequent
At about the same time in February, Discord also started crashing very frequently, usually it would crash and restart but sometimes I would have to reopen it entirely. Also would usually crash again if I did what I was doing before it crashed the first time.
For example, one time I was in a voice call with one other person, other person shared their screen and upon sharing their screen I crashed. I didn't even have to be watching their stream. This happened 4 times in a row.
Another time I was writing a kinda long bio, and discord crashed, so I tried typing the bio again and it crashed again, this happened also about 4 times in a row as well.
There was one time where it crashed probably 10+ times in a row, before Discord even loaded in. Couple of times where it completely closed itself.
Also a couple of times, Discord gave me critical windows errors related to memory. I didn't write them down, I clicked OK on accident, but the next time I opened discord it didn't give me that error.
Another weird error that I got, opening Task Manager one time gave me 'the stub recieved bad data.' right after though, it worked fine.
I also got a wonderful BSOD, stop code was REGISTRY_ERROR
This was when I decided to reinstall Windows 11, which unfortunately didn't solve the problem. It never got as bad as crashing 10 times in a row, but Discord still crashed frequently.
Also, during the installation of a couple drivers, I got runtime errors, which can't be good. I ran them again and they worked fine, but I don't know if that corrupted something or what.
This was when I tried looking into a couple of Discord's crash logs, which gave me this.
FAILURE_BUCKET_ID: NULL_CLASS_PTR_READ_c0000005_Discord.exe!Unknown
FAILURE_BUCKET_ID: INVALID_POINTER_READ_MINUS_ONE_ffffffff_c0000005_Discord.exe!Unknown
Another thing to note about the Discord crash logs is that they state that my OS is Windows 10 and my architecture is x86. I don't know if this is normal behavior or not. I also noticed something pretty weird, Megasync was also crashing, and was also giving the exact same c0000005 string somewhere in the crash dump. Nothing I did on this install of Windows 11 fixed this issue.
Tried installing the original ram, which worked for about 20 minutes, then the crashing happened again and again.
Then I tried putting in the factory SSD, and I have to admit it's not crashing as much now, but it still is, mainly in voice calls. This is a link to three crash dumps from a few days ago.
Upgraded to 32GB DDR5@5200mhz and a 2TB SSD a month after buying the laptop
Tried sfc/scannow, DISM, as well as SSD, GPU and memory test, passed all of them on every Windows install
Tried completely reinstalling Windows 11 and putting original 16GB ram and 1TB SSD back in
One more thing, I haven't done any overclocking to any component of the system, unless the 5200 mhz ram up from 4800 counts
Problems started early February, when Chrome tabs started crashing, with either status_breakpoint or status_access_violation, usually YouTube a couple minutes into watching a video, I never timed it but it was pretty frequent
At about the same time in February, Discord also started crashing very frequently, usually it would crash and restart but sometimes I would have to reopen it entirely. Also would usually crash again if I did what I was doing before it crashed the first time.
For example, one time I was in a voice call with one other person, other person shared their screen and upon sharing their screen I crashed. I didn't even have to be watching their stream. This happened 4 times in a row.
Another time I was writing a kinda long bio, and discord crashed, so I tried typing the bio again and it crashed again, this happened also about 4 times in a row as well.
There was one time where it crashed probably 10+ times in a row, before Discord even loaded in. Couple of times where it completely closed itself.
Also a couple of times, Discord gave me critical windows errors related to memory. I didn't write them down, I clicked OK on accident, but the next time I opened discord it didn't give me that error.
Another weird error that I got, opening Task Manager one time gave me 'the stub recieved bad data.' right after though, it worked fine.
I also got a wonderful BSOD, stop code was REGISTRY_ERROR
This was when I decided to reinstall Windows 11, which unfortunately didn't solve the problem. It never got as bad as crashing 10 times in a row, but Discord still crashed frequently.
Also, during the installation of a couple drivers, I got runtime errors, which can't be good. I ran them again and they worked fine, but I don't know if that corrupted something or what.
This was when I tried looking into a couple of Discord's crash logs, which gave me this.
FAILURE_BUCKET_ID: NULL_CLASS_PTR_READ_c0000005_Discord.exe!Unknown
FAILURE_BUCKET_ID: INVALID_POINTER_READ_MINUS_ONE_ffffffff_c0000005_Discord.exe!Unknown
Another thing to note about the Discord crash logs is that they state that my OS is Windows 10 and my architecture is x86. I don't know if this is normal behavior or not. I also noticed something pretty weird, Megasync was also crashing, and was also giving the exact same c0000005 string somewhere in the crash dump. Nothing I did on this install of Windows 11 fixed this issue.
Tried installing the original ram, which worked for about 20 minutes, then the crashing happened again and again.
Then I tried putting in the factory SSD, and I have to admit it's not crashing as much now, but it still is, mainly in voice calls. This is a link to three crash dumps from a few days ago.
Last edited:
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