Question Memory Management BSOD when I alt tab from games

[Pegoste]

Hello I wanted to make this thread to pretty much beg for help, I am having this issue with a BSOD memory management for months and no matter what I try i cant find the problem.

I recently bought and installed new mother board and ram stricks before this bsod happened. here is the list of what i have tried:

1. Memtest 86 and windows memory diagnostic tool they both said ram sticks were fine

2. Ran sfc scannow chckdsk both said they found no issues also ran crysal disk and hard disk sentinel and found no issues. (C drive is 85 percent health)

3, Still getting the BSOD i nuked and did a system resotore in the hopes of getting it fixed, no luck

4, I had my old ram sticks so i replaced the new ones i just bought with the old ones and it worked fine for a couple of days but the bsod came back

5. Sometimes when i restart my pc i get the black screen and the select boot device issue, usually a restart or 2 fixes this issue but i have no idea if its related.

6. re installed GPU drivers to no avail. Also for some reason after my last memory management crash sfc scannow is not helping it indicates>
Windows Resource Protection found corrupt files but was unable to fix some of them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.

7. I usually get this crash when i am gaming, and specially if i am gaming and decide to alt tab from a game.

here is my specs (apologies if i am missing on something being on PC is new to me so if something else is needed i would appreciate if I would be informed what is needed to check and how to do it)

System Information
------------------
Time of this report: 3/29/2023, 15:58:33
Machine name: DESKTOP-JJHJME6
Machine Id: {2683D87F-BB0A-4DB2-95B2-B915DF50FC07}
Operating System: Windows 10 Home 64-bit (10.0, Build 19045) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: To Be Filled By O.E.M.
System Model: B550M Steel Legend
BIOS: P2.30 (type: UEFI)
Processor: AMD Ryzen 5 3600 6-Core Processor (12 CPUs), ~3.6GHz
Memory: 16384MB RAM
Available OS Memory: 16310MB RAM
Page File: 8230MB used, 16782MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.2075 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce RTX 3060
Manufacturer: NVIDIA
Chip type: NVIDIA GeForce RTX 3060
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_2504&SUBSYS_40741458&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 20283 MB
Dedicated Memory: 12129 MB
Shared Memory: 8154 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.643555,0.333984), Green(0.310547,0.602539), Blue(0.148438,0.056641), White Point(0.313477,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: ASUS VA27EHE
Monitor Id: AUS27D2
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_50916785244854f2\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_50916785244854f2\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_50916785244854f2\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_50916785244854f2\nvldumdx.dll
Driver File Version: 31.00.0015.3141 (English)
Driver Version: 31.0.15.3141
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.7
Hardware Scheduling: Supported:True Enabled:True
Graphics Preemption: Pixel
Compute Preemption: Dispatch
Miracast: Not Supported
Detachable GPU: No
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 3/15/2023 6:00:00 PM, 770656 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-6644-11CF-AD7B-7B600EC2D235}
Vendor ID: 0x10DE
Device ID: 0x2504
SubSys ID: 0x40741458
Revision ID: 0x00A1
Driver Strong Name: oem50.inf:0f066de344acb4c6:Section071:31.0.15.3141ci\ven_10de&dev_2504
Rank Of Driver: 00CF2001
Video Accel:
DXVA2 Modes: {86695F12-340E-4F04-9FD3-9253DD327460} DXVA2_ModeMPEG2_VLD {6F3EC719-3735-42CC-8063-65CC3CB36616} DXVA2_ModeVC1_D2010 DXVA2_ModeVC1_VLD {32FCFE3F-DE46-4A49-861B-AC71110649D5} DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeHEVC_VLD_Main DXVA2_ModeHEVC_VLD_Main10 {20BB8B0A-97AA-4571-8E99-64E60606C1A6} {15DF9B21-06C4-47F1-841E-A67C97D7F312} DXVA2_ModeMPEG4pt2_VLD_Simple DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC {9947EC6F-689B-11DC-A320-0019DBBC4184} {33FCFE41-DE46-4A49-861B-AC71110649D5} DXVA2_ModeVP9_VLD_Profile0 DXVA2_ModeVP9_VLD_10bit_Profile2 {DDA19DC7-93B5-49F5-A9B3-2BDA28A2CE6E} {B8BE4CCB-CF53-46BA-8D59-D6B8A6DA5D2A} {6AFFD11E-1D96-42B1-A215-93A31F09A53D} {914C84A3-4078-4FA9-984C-E2F262CB5C9C} {8A1A1031-29BC-46D0-A007-E9B092CA6767}
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
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{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
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{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 4
MPO Caps: RGB,YUV,BILINEAR,HIGH_FILTER,STRETCH_YUV,STRETCH_RGB,IMMEDIATE,HDR (MPO3)
MPO Stretch: 10.000X - 0.500X
MPO Media Hints: resizing, colorspace Conversion
MPO Formats: NV12,YUY2,R16G16B16A16_FLOAT,R10G10B10A2_UNORM,R8G8B8A8_UNORM,B8G8R8A8_UNORM
PanelFitter Caps: RGB,YUV,BILINEAR,HIGH_FILTER,STRETCH_YUV,STRETCH_RGB,IMMEDIATE,HDR (MPO3)
PanelFitter Stretch: 10.000X - 0.500X

 

[Deleted member 2731765]

What's the exact model number and brand of your PSU/Power supply unit ? Always provide proper PC specs, instead of posting DXDIAG results.

Anyways, are you using a FRESH copy of Windows 10 OS ? Because it looks like some system files might be corrupt. Also, is the OS fully updated and patched ?

Also for some reason after my last memory management crash sfc scannow is not helping it indicates>
Windows Resource Protection found corrupt files but was unable to fix some of them.

Could be due to the System File Check (sfc.exe) file. Usually running the sfc/scannow command would automatically fix corrupted system files, if there are any to begin with, but the system can throw the Windows Resource Protection error when this particular file is NOT in the DLL cache, and/or it got corrupted.

Assuming if the cached file that is used/required to replace the corrupted file is corrupt on its own. So if you use the sfc/scannow command right now, it will send error 'Windows Resource Protection found corrupt files but was unable to fix some of them'.

Does the sfc/scannow command throw the same error in Windows SAFE MODE as well ?

Also scan your hard drive for corruption. Run a CHKDSK scan. Or, you could also use the DISM (Deployment Image Servicing and Management) utility to repair the Windows image.

dism /Online /Cleanup-Image /RestoreHealth

 

[Pegoste]

Hello METAL mE

What's the exact model number and brand of your PSU/Power supply unit ? Always provide proper PC specs, instead of posting DXDIAG results.

Anyways, are you using a FRESH copy of Windows 10 OS ? Because it looks like some system files might be corrupt. Also, is the OS fully updated and patched ?



Could be due to the System File Check (sfc.exe) file. Usually running the sfc/scannow command would automatically fix corrupted system files, if there are any to begin with, but the system can throw the Windows Resource Protection error when this particular file is NOT in the DLL cache, and/or it got corrupted.

Assuming if the cached file that is used/required to replace the corrupted file is corrupt on its own. So if you use the sfc/scannow command right now, it will send error 'Windows Resource Protection found corrupt files but was unable to fix some of them'.

Does the sfc/scannow command throw the same error in Windows SAFE MODE as well ?

Also scan your hard drive for corruption. Run a CHKDSK scan. Or, you could also use the DISM (Deployment Image Servicing and Management) utility to repair the Windows image.

dism /Online /Cleanup-Image /RestoreHealth

hello metal messiah

answering your questions my PSU is EVGA BRONGZE 600 BR and apologies for the dxdiag how do i send you proper pc specs?

I did a reset however i did not make a fresh install of Windows. and yes the OS is fully patched and updated.

Sfc scannow is also throwing the same error in safe mode.

In regards to Chkdsk scan i did with both c and d and didnt have any issue.

Regarding DISM this is were it gets funny. DISM goes all the way to 100 and says that everything has been fixed or has been corrected (i dont remmeber exactly what it said but it went on the lines that everything went ok)

however i do an sfc scannow inmediately after that and to my suprise i get the same error.

I was wondering if this is maybe related to my C drive? its 6 years old and in 85 percent health but idk if that would be an issue it would explain why my files are bieng corrupted (faulty ssd drive) and also explain why sometimes i get the select proper boot device when i start my pc)

 

[Deleted member 2731765]

I was wondering if this is maybe related to my C drive? its 6 years old and in 85 percent health but idk if that would be an issue

I'm not fully sure but the drive health is indeed less. This could be the culprit in your case. Maybe try installing Windows OS and games on a different HDD or SSD ?

 

[Pegoste]

I'm not fully sure but the drive health is indeed less. This could be the culprit in your case. Maybe try installing Windows OS and games on a different HDD or SSD ?

ok understood tommorow i am buying a new ssd so i would do fresh install of windows as well as see if that fixes the issue

I just pray it aint the new motherboard being faulty, could this be suspect?

 

[Pegoste]

Well im back definitely the new ssd works like a charm and the bsod seems to be over after a couple days of testing.

However here is another issue i found.

I decided to put my hdd back and reinstall games.

However i see that when i play games it will freeze for some seconds and then play again. or sometimes i will play (re4 remake) for example and the music will just dissapear in the middle of fighting just for it to come back. this did not happen at all when i was just playing on my ssd.

Also i notice that when the game freezes or music stops playing and if i attempt to check files inside the D drive (HDD drive) it will freeze and not respond for 15 to 10 seconds, but once it opens the files i can literally hear the music go back in the game or the game unfreeze at the same time, it is as if the hdd freezes or becomes unresponsive for a couple of seconds. Any idea how can i fix this? (already changed sata cables didnt work, i also did sea gates memory check and it says my hdd is fine)

 

[Deleted member 2731765]

I decided to put my hdd back and reinstall games.

However i see that when i play games it will freeze for some seconds and then play again. or sometimes i will play (re4 remake) for example and the music will just dissapear in the middle of fighting just for it to come back. this did not happen at all when i was just playing on my ssd.

Also i notice that when the game freezes or music stops playing and if i attempt to check files inside the D drive (HDD drive) it will freeze and not respond for 15 to 10 seconds, but once it opens the files i can literally hear the music go back in the game or the game unfreeze at the same time, it is as if the hdd freezes or becomes unresponsive for a couple of seconds. Any idea how can i fix this? (already changed sata cables didnt work, i also did sea gates memory check and it says my hdd is fine)

It could be your HDD failing after usage, and the drive health is also low. The freeze and the stutters in the game might be due to the HDD. Install some of the games on the new SSD if there is enough space, and retest the performance.