Question MEMORY MANAGEMENT issues with Windows 10 ?

Shannon_24

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Sep 8, 2016
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Background:

PC: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz 4.00 GHz, 64-bit, 16GB RAM, 250GB SSD

I tried installing Windows 10 and it kept crashing at or before 50% with error code; 0x8007025D (Windows cannot install required files. Make sure all files required for installation are available, and restart the installation.)

I tried everything from these forums related to BIOS, memory tests, nothing worked until decided to remove my memory. I had 4 x 4GB Kingston Hyper X blu DRAM modules. I removed 3 of them, leaving 1 x 4GB ram and tried installation again - success.

Issue:

I put all the memory back in the PC tried downloading a game - While downloading the game, after about 5-10 minutes, the PC crashes with a BSOD which gives the Stop Code: MEMORY MANAGEMENT.

PC reboots normally and starts again. I then start up the download again and after about 5-10 minutes the error occurs again and PC reboots.

  1. I ran the Windows Memory Diagnostic which reported no errors.
  2. I went into Windows Update and downloaded all the optional driver updates that were suggested.
Problem still persists.

I removed 2 of the RAM modules leaving 2 x 4GB but on reboot, I got the blue screen with Stop Code: KERNEL SECURITY CHECK FAILURE before windows even loaded and then after rebooting, another blue screen, this time MEMORY MANAGEMENT again.

I then removed the 2nd RAM module and left just 1 x 4GB and rebooted. I have been running the download now for 15-20 minutes without issue so I "think" it is ok with just one RAM module...

I don't know how to properly diagnose... My instincts say it is a driver/windows issue using the memory improperly as opposed to the memory itself being corrupted but I don't know how to prove/disprove my theory?
 
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Try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors. Memtest is created as a bootable USB so that you don’t need windows to run it

if you test all 4 sticks and none create errors, it could be the Motherboard. Also pays to check pins on CPU aren't bent as that can cause it too.
 
Thanks. Started the process. Hard to get the time with a 12yo on the machine all day...
Ran the first memory stick through the test with 4 passes.
0 errors BUT, got the following on all 4 passes:

[Note] RAM may be vulnerable to high frequency row hammer bit flips

Will run the other 3 when I get an opportunity
 
Try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors. Memtest is created as a bootable USB so that you don’t need windows to run it

if you test all 4 sticks and none create errors, it could be the Motherboard. Also pays to check pins on CPU aren't bent as that can cause it too.
I ended up installing 1 ram at a time and running memtest86.

Turns out one of the sticks was corrupt - kept giving a BSOD with service exception error.

Been running the PC on 3 of the 4 modules and it has been fine.
thanks for help