Question MEMORY MANAGEMENT issues with Windows 10 ?

Shannon_24

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Sep 8, 2016
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Background:

PC: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz 4.00 GHz, 64-bit, 16GB RAM, 250GB SSD

I tried installing Windows 10 and it kept crashing at or before 50% with error code; 0x8007025D (Windows cannot install required files. Make sure all files required for installation are available, and restart the installation.)

I tried everything from these forums related to BIOS, memory tests, nothing worked until decided to remove my memory. I had 4 x 4GB Kingston Hyper X blu DRAM modules. I removed 3 of them, leaving 1 x 4GB ram and tried installation again - success.

Issue:

I put all the memory back in the PC tried downloading a game - While downloading the game, after about 5-10 minutes, the PC crashes with a BSOD which gives the Stop Code: MEMORY MANAGEMENT.

PC reboots normally and starts again. I then start up the download again and after about 5-10 minutes the error occurs again and PC reboots.

  1. I ran the Windows Memory Diagnostic which reported no errors.
  2. I went into Windows Update and downloaded all the optional driver updates that were suggested.
Problem still persists.

I removed 2 of the RAM modules leaving 2 x 4GB but on reboot, I got the blue screen with Stop Code: KERNEL SECURITY CHECK FAILURE before windows even loaded and then after rebooting, another blue screen, this time MEMORY MANAGEMENT again.

I then removed the 2nd RAM module and left just 1 x 4GB and rebooted. I have been running the download now for 15-20 minutes without issue so I "think" it is ok with just one RAM module...

I don't know how to properly diagnose... My instincts say it is a driver/windows issue using the memory improperly as opposed to the memory itself being corrupted but I don't know how to prove/disprove my theory?
 
Last edited:

Colif

Win 11 Master
Moderator
Try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors. Memtest is created as a bootable USB so that you don’t need windows to run it

if you test all 4 sticks and none create errors, it could be the Motherboard. Also pays to check pins on CPU aren't bent as that can cause it too.
 

Shannon_24

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Sep 8, 2016
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Thanks. Started the process. Hard to get the time with a 12yo on the machine all day...
Ran the first memory stick through the test with 4 passes.
0 errors BUT, got the following on all 4 passes:

[Note] RAM may be vulnerable to high frequency row hammer bit flips

Will run the other 3 when I get an opportunity
 

Shannon_24

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Sep 8, 2016
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Try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors. Memtest is created as a bootable USB so that you don’t need windows to run it

if you test all 4 sticks and none create errors, it could be the Motherboard. Also pays to check pins on CPU aren't bent as that can cause it too.
I ended up installing 1 ram at a time and running memtest86.

Turns out one of the sticks was corrupt - kept giving a BSOD with service exception error.

Been running the PC on 3 of the 4 modules and it has been fine.
thanks for help