Question Memory PMU Training error For 8*2*2GB

[hiutineric1234]

Window and bios display is 16gb ram,But the cpuz display is 32gb ram.How can I slove it?Thank a lot
Cpu:ryzen 3600
MB:asrock X570 Phanton gaming 4
RAM:Adata XPG 3200mhz 8*2(2)

 

[hiutineric1234]

The b1/2slot is doesn’t work

 

[Phaaze88]

RMA the motherboard. Defective dimm slots aren't something you can fix.

Also, don't mix ram like that. They are NOT the same even if they 'look' alike.
If you want 32GBs get a proper 2x 16GB or 4x 8GB kit, NOT two 2x 8GBs. That only serves to increase the odds of incompatibility.

 

[hiutineric1234]

So

RMA the motherboard. Defective dimm slots aren't something you can fix.

Also, don't mix ram like that. They are NOT the same even if they 'look' alike.
If you want 32GBs get a proper 2x 16GB or 4x 8GB kit, NOT two 2x 8GBs. That only serves to increase the odds of incompatibility.

RMA the motherboard. Defective dimm slots aren't something you can fix.

Also, don't mix ram like that. They are NOT the same even if they 'look' alike.
If you want 32GBs get a proper 2x 16GB or 4x 8GB kit, NOT two 2x 8GBs. That only serves to increase the odds of incompatibility.

If a put 2 ram onb1/b2 slot I can't boot the computer,I must put my ram on a1/2 slot it is a problem?Thank a lot!

 

[Phaaze88]

You should be able to take any one stick and be able to boot from any slot, but that's not happening.
Replace the board.